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July 2023 by Brittany W.
I'm only putting 2 stars to show mercy to the other people who have to work with the "not so gentle" man, I had to encounter this evening while ATTEMPTING to pick up my depression medicine. Because I'm not wealthy, but also a working civilian with subpar insurance that won't entirely cover my medicine, I needed to use a coupon. I was told that he "couldn't hold up the drive-thru" for that, so I'd have to come in. Mind you, I've always been through the drive-thru & I've always used a coupon and it has NEVER been an issue in the past. It's the same sweet girl at the window usually. As well, I've sat in that exact CVS drive thru for at least 20-30 minutes multiple times and never complained, bc honestly, that's every CVS I've ever been to. Either way, I'm confused -- it's okay for me to come in and hold up customers with my coupon, but not okay to sit in my car?? Mind you, this is depression medicine that I've been out of for about a week because I couldn't afford to buy it -- so when I could afford to buy it, I hadn't showered, threw on a hat, biker shorts and a big t-shirt with no bra CLEARLY not thinking I'm having to get out of my vehicle and go into a store or I wouldn't have ever left my house in the first place.. I say all this to say, I know places are understaffed and I know how it is to work too sir! But I just wanted my medicine so I can try to get my life back together, instead, I drove home crying and questioning my life and why I ever left thinking I'd be able to do something small, like pick up my medicine, without issues in the first place.. Thank you bald man in the burgundy shirt for making my day even harder today. Hopefully your day is better tomorrow!
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April 2022 by Jon Blair
Went to get passport photo done. Lighting sucks, it's one side, no flash on the camera they use. The employee didn't tell me when she was taking the photo. That coupled with bad lighting, made my photo look like I was having a stroke. The employee wouldn't let me see the photo before they printed it. Then made an ordeal when I was requesting a refund.I attempted to use the print your own picture option. Went home took a photo, came back with sd card. It wouldn't read it, turns out there system can't read RAW image, the employees didn't know that, it's just what I've found out through this whole process. So I had to go back home turn the image into a jpeg. Go back to the photo counter. Uploaded my image, pressed the option for passport, which defaults two 2"x2"s. In the end it only printed one photo. Turns out you have to upload the same image twice, even though the software should just be printing the same image, because that's how passport photos work. Not to mention the software never gave me an option to choose more than one image.Basically turned a 5 minute in and out task to 5 hours of back and forth.CVS get better lighting/use a flash if you're taking photos of people. And let people see their photo before it's printed. Update your software to print the same image twice on the passport setting.
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December 2021 by Robin Bridgeman
I made my photo into a canvas and it is beautiful! I had trouble getting the color right but they were more than happy to help me with the settings until it was just perfect!
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October 2021 by Rhonda Harris
Very fast, prompt service.
