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March 2024 by Matt B.
Do not waste your time with Douglas Harris. My fiancee and I were having a custom wedding ring done by him with diamonds from a family heirloom ring and he never delivered on a single promise. 4 weeks after talking to him we still never got an actual quote (despite him saying we'd have a quote in 3 days) and he increased the estimated price twice to almost double the initial budget discussed with him. Even the return of my family heirloom ring has been a fiasco with him first saying he had not done anything with it then being told they shipped it to the manufacturer in New York and that it would be back the next day only to later be told it would be a day after that and then that day texted that the shipment was delayed so it would be yet another day.
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September 2023 by Hannah Fennell
The only jeweler I will go to in Gaston County! They are a great team. They helped me transform my grandmother’s diamonds into a band I can use everyday. It came out exactly how I wanted. I will continue to do business with them.
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February 2023 by Isaac M.
This jewelers is an absolute joke of an establishment. I took 3 watches in to be serviced and they mutated the back casing on one of my watches that was brand new and wanted to argue with me about it. Then it took them 2-3 months until I had to calm them back to ask about one of the other watches and they told me they couldn't fix it. Wow 3 months no call from them and they still couldn't do the Job the only thing they COULD for me was charge me $30 to Chen he a watch battery... that should have been $6-$12 MAX. I'm surprised they've been open as long as they have! Do yourself a favor and stay away from this jeweler! I don't like leaving negative reviews but when it this bad op an experience I have to let the public know. Good luck
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July 2021 by Michael Warstler
Doug helped me pick out an engagement ring for my now wife. He was very patient and helpful throughout the process. I never felt pressured or tricked into spending more or getting something worse than I wanted. He was generous on pricing that easily beat the big chain stores.
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March 2021 by Melissa Evans
This man does amazing work!!!!! I’m a bartender so I’m pretty rough on my rings ??♀️ Two of them completely smashed and the other I knocked the diamond ? out ??♀️I dropped them off and he mad them like new!!!! I’m so pleased I will always recommend this place!!!Great customer service and prices to match the quality ❤️❤️Thank you so much for fixing my rings ❤️
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November 2020 by Erin Miller
Mr. Harris was and is amazing. Extremely knowledgeable and thoughtful, he really works with his clients. My now-husband and I worked with him on designing my engagement ring. Even after the picture was drawn up, seeing the real ring in person blew me away. We used the same concept to design a matching wedding band. Now, he continues to offer his expertise and services. On another note, the store also sells beautiful crystal and unique yet affordable ($20-ish and up) wines from around the country. Definitely worth checking out. Come appreciate his years of experience with a personalization that beats any chain store.
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September 2020 by Amber Hastings Bloom
I could not ask for a more professional and caring jeweler! Their specialized work is flawless to say the least. They are very efficient and alway keep the customer in the loop! I will return!!!! Best experience at a jewelry store ever.
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May 2020 by Danielle Day
I recently got engaged in March this year. I've not been very mindful of my ring as I've not been used to it being on my hand. Well, it broke due to my carelessness (never again). I was devastated nonetheless. My fiancé brought an old Pandora charm that isn't made anymore to be fixed to this place of business and it was a perfect surprise for me. There's a reason he's my fiancé ;) I thought if they can fix that there's hope for my beloved ring. A very professional gentlemen greeted me with mask in hand for myself with his already secured (Covid precaution). We sat across a table while he diagnosed the situation. He told me the way the ring was made may have had a something to do with it's durability. Well they fixed it and is truly even more beautiful than when I first laid eyes on it. Even his price estimate was spot on. I wish I could post before and after pictures. I will be taking my jewelry to this place of business as long as I am in the area and 100% recommend their services. Do not hesitate in trusting this business with your fine jewelry. You will be in the absolute best of hands.
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January 2020 by Kathy Nicholson
Wonderful people to deal with,very nice and helpful also love their dog LD
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January 2020 by Denise Price Thomas
Creative, talented, they listen & offer suggestions...personable & professional always. First Class!
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December 2019 by Kirby Miller
Doug was absolutely fantastic to work with! I would give them 5+ stars if it were possible! A diamond fell out of my engagement ring, I was devastated. Doug worked some amazing magic & had my ring rebuilt using my diamonds & the ring is absolutely stunning! It is truly a custom creation that I wouldn’t have dreamed of without his help & expertise. I now have a 1 of a kind new ring, that still has the memories that i love! Thank you so very much!
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September 2019 by Christa Hoopes
We needed a miracle and Douglas Harris jewelers made it happen! Their expeditious service made our precious daughters engagement possible while we were with the family. It was a quick turnaround on an antique family heirloom piece
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June 2019 by Brittany B
3 years ago my now Husband had Mr. Harris make my engagement and wedding band. They are absolutely beautiful and unique. Not only is he amazing with Jewelry but customer service is also top notch! I go in about once a year to have my diamonds checked and to have my rings cleaned and I am always welcomed with a smile and great conversation. I love coming here and recommend them to anyone I can.
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March 2019 by Debbie H
My Mother recently gave me a ring that she purchased had purchased when she was younger. I loved it but there were a few stones missing and the ring was also in need of a good cleaning. Because it was very sentimental to me I began my search for someone that I could trust, replace the missing stones and make the ring look brand new. I saw Douglas R Harris Jewelers and I immediately recognized the name because this company has been around along time. I took my ring took them for the repair and I couldn't be more satisfied. The customer service was outstanding and even though I wasn't there to purchase any jewelry I did have time to look around. Their jewelry is beautiful and I definitely know where to go when I decide to make my next purchase. I definitely 100% recommend Douglas R Harris Jewelers!
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March 2019 by Alexandra Esposito
Simply the best! Have absolute confidence they will take care of you. Doug recently made me the most beautiful ring. He took my idea and delivered a timely, extremely reasonable, and amazing piece. His design is true artistry, couldn't be happier.
