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February 2024 by Juanito I.
Had them install my tires subwoofer was told it would be done within 1 to two hours came in at 9:30am didn't get out until 3:30pm on top of that whenever they got done I had to come back because my left side of my speakers stopped working , the speakers were working before they started working on my car nothing could be done to fix it , was told it might be the radio and would like to send it to see if anything is wrong with it but I didn't have the time , on top of this as well they scratched my glass on my radio knops
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November 2023 by Chris K.
Exceptional communication, fit and finish of the install and pricing. Just an overall great team to work with.
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October 2023 by Isaac Anthes
These guys are so good. I highly recommend and will definitely go back.I had brought my car in to have a new car stereo receiver installed after a friend tried to do it and got in over his head and messed it up. They knocked it out no problem for a very fair price and we’re very professional. Additionally, my friend screwed with some of my fuses that made my windshield wipers not work and they fixed that for me as well even though that had nothing to do with their work. I really appreciate you guys and the service you provide. A++++
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September 2023 by Tom Young
My 2018 Lexus RX450h did not come with Apple CarPlay. I called Freeman’s to see if they had an after market kit that can be installed. Fortunately for me, they did.I made an appointment with Ronnie and they had it installed in a couple of hours. Wes did the install and he was great. There was a hiccup in programming the new install, but Wes never gave up, and nailed it.Although the aftermarket doesn’t use touch screen (use factory mouse), Apple CarPlay does work very well. I can even toggle back and forth to the OEM screen and Apple CarPlay.If you are looking for an aftermarket Apple CarPlay or Android, the folks at Freeman’s can hook you up.
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September 2023 by Jason Crawford
My experience here was great. Ronnie gave me great guidance and advice over the phone, and then once they had sent my amp to be repaired, the technician “Jason” communicated directly with me to give me options. They told me what they could/would do, and then they did it for the price they quoted. Excellent experience.
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September 2023 by Melanie Rice
Wes and Jason were great! Wes helped me pick out the right equipment, and even got it all installed the same day! I’m so happy with the way it sounds. Highly recommend these guys!
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September 2023 by Tom Y.
My 2018 Lexus RX450h did not come with Apple CarPlay. I called Freeman's to see if they had an after market kit that can be installed. Fortunately for me, they did. I made an appointment with Ronnie and they had it installed in a couple of hours. Wes did the install and he was great. There was a hiccup in programming the new install, but Wes never gave up and got it resolved. Although the aftermarket doesn't use touch screen (use factory mouse), Apple CarPlay does work very well. I can even toggle back and forth to the OEM screen and Apple CarPlay. If you are looking for an aftermarket Apple CarPlay or Android, the folks at Freeman's can hook you up.
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August 2023 by Michael Morrison
Took my Infiniti to Freeman’s after the dealership couldn’t help me because they do not make my radio any longer. They were willing to work on my car but since mine had a navigation system in it they did not want to deal with it. So I was told to order a used one online and they would replace it so I did so. Of course I ordered the wrong part even though I got the part number from Infiniti. I asked them to help me order the part so I would not keep making the same mistake but they wouldn’t. So since they didn’t want to help me I took my car to CS Motorsports here in town as well and they were quick to help me and give me several options. So needless to say I will be doing my business with CS Motorsports from now on and I suggest anyone else do the same. And to clarify the clarification from the owner from the previous reply: I was not given the option of having a new radio installed because the car has factory navigation and would be difficult to program. I was told by their repair person that I would need to order a used one online and that he could not order it because they cannot order used parts. I don’t like to be made out as a fool and I feel the owner was trying to correct a wrong by doing so. Just trying to warn the public. Thank you.
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August 2023 by ryan cook
Took my Hummer H1 to freeman’s car audio in Gastonia. They did an amazing job on making my hummer audio/interior dreams come to life. They designed a system and ran all the options by me. They did leather interior and a full audio system with sound deading in the interior. They were not only fast, but meticulous in design and execution. Can truly say, it has been the best money I have spent in a long time. Willie was amazing, and listened to my ideas and brought them to life. I will be a lifelong customer of theirs. Thanks guys!
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May 2023 by Kim Kramer
Being skeptical of salespeople, Ronnie was a pleasant surprise. In no way "selling", he shared his love and expertise of car stereos. Super fun experience and total satisfaction with stereo and rear camera! Thanks!
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May 2023 by Fly By
I had a stereo installed, and they did a fantastic job. Their knowledge was very good and they weren't trying to upset me anything.I got exactly what I needed and at a fair price.I'm coming back to add a few goodies for my Land Rover D2.
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April 2023 by Mary R.
Had appointment for 9am and waited. At 11:50 I had to inquire about my car as to how much longer it will take. I was told not sure because the tech had everything installed but was getting no sound. I told them I needed to be gone no later than 12:30. By 12:10 it was agreed to put my factory stereo back in because I was not paying for something that was not working. So now, I'm waiting on my $300 deposit. I did go elsewhere (Car Stereo Warehouse on E. independence Blvd) got the same brand stereo for less money and installed correctly with sound that did not take quite an hour. Please improve with communicating with your customers especially if they are waiting on their vehicles and there are issues!!!!! Will not be using Freeman's at all especially that Gastonia location!
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April 2023 by Rick Kramer
Ronnie did a great job. He explained to us about all the things that we needed for a complete system that would fit our 1997 Suburban, Kenwood stereo, 6 speakers and a backup camera. 2 days later we brought our Suburban in for Installation and in 3 hours the installation was complete. We came back to pick it up. The new dash configuration fit together like a factory install. Ronnie shows us how to set up our phones to work with the new system and did a complete Demo of the system and backup camera. These guys did what they said and I would recommend Ronnie and the installer to anyone. I will be back for upgrades. Great job ? Freeman car stereo. Truly 5 stars ?
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April 2023 by AJ Potter
Ronnie and Amir got me taken care of quickly and for a warranty repair even! To get this much better service out of this location while not spending any money vs the horrible service I got from the rock hill location when I was spending a decent chunk of money. Kudos guys and thanks again!
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March 2023 by Wolfzy
Josh did an great job recommending what speakers we should look at. I ended up getting two 12” JBL’s and replacing all the factory speakers.Shawn did the install and did an amazing job. Very clean and professional! Shawn also showed everything to us and helped answer any questions!!Very satisfied!!!Very satisfied!
