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March 2024 by DeAnna Scronce
I work for a home health agency and I drive a company vehicle that if I need maintenance performed, it has to go to a specific location. Well, I had a flat tire on New Hope Rd. just down from the Gerber Collision And Glass location. I pulled into their location because there was no way I could drive the 3 miles to where our company vehiclels are serviced. I went inside just to let them know the situation, and that I have to take the car to the other location. I was planning to call for a tow truck which is our company policy for these situations. Instead I found a super friendly staff that offered to put air in my tire to see if it would hold long enough to drive those 3 miles. The gentleman who helped me told me there was in fact a nail in my tire but he thought it would hold the air until I got where I needed to go. I offered to pay for his help but he said there was no need to. The air did hold and I was able to get to our service location. This may seem like a simple gesture but it probably saved me two hours waiting on a tow truck. (It has taken that long in the past). That time saved, allowed me to get back on the road quickly and to my patient's home for their care. Thank you Gerber Collision & Glass for you excellent customer service!!
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March 2024 by Charlie But not actually
My thanks to the staff but especially to Robert. I drove in with no appt and a flat tire and feeling highly stressed. Robert was so kind and professional that he calmed my anxiety right away. I was not a customer but I am now because of their professionalism.Thank you...thank you... thank you.
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February 2024 by Tom Leeson
Just picked my baby up. I have a BMW so j was a little nervous about going to a non-BMW location. A PLUS service. Blown away. Not that I wasn’t expecting them to do well, but They went ABOVE AND BEYOND. Something that they do that I have never seen in other locations (like caliber) is that they call their clients, even text, to give updates on the car. Very responsible. Thanks so the team !!! Ted
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February 2024 by Tamika Pless
Thank you guys, everyone was respectful and wonderful
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December 2023 by Lauren grey
Horrible customer service Ms. Tray was very rude and can not communicate clearly
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November 2023 by Stephanie Rivera
Best of the best service! My car was fixed quicker than expected & you guys have exceeded my expectations, thank you so so so so much!!!Services: Tires
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October 2023 by Maria Ford
I just picked up my daughter's car, and it looked amazing! They did a great job! The staff is very friendly, the place very clean. Great job guys!! I highly recommend Gerber Collison!
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October 2023 by Woody Levitsky
Wasn't interested in the repair of our truck
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October 2023 by Richard Olenick
The service was Bootastic and their Halloween costumes were so scary that I had nightmares all week. I will definitely go there again and recommend then to everyone.Just wish they had better candy than Lifesavers . Maybe next time Twizzlers?
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October 2023 by Lisa Schmidt
The folks at Geber are the best! I was in town visiting my daughter and taking care of their two grandchildren while they vacationed when I pulled up too far when parking. I pulled the front underlayment of the fender off when parking. I tried calling several auto body shops to get it fixed and they were all booked up a month out. Gerber said they could see me that day. I arrived and they promptly took my daughter's car and secured the underlayment of the front bumper back to the car. They did not charge me for any of this! Who does this anymore!? People like this are rare and I highly recommend this business to take care of your auto body needs. I only wish I lived her full time so I could take my car here when the need arises. These are goo folks that you can trust. Thank you Gerber.Added bonus: they have two very sweet dogs in their lobby that will play with your children while you wait. My grands had a great time while we waited. What a great company. The owner came out and talked with me-- he cares about his customers and his company. What a refreshing experience!Services: Steering & suspension repair
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September 2023 by Nick Clinton
After getting involved in a car accident over the summer, I reached out to Gerber Collision & Glass for repairs, and Daniel and the rest of the staff here went above and beyond to help me. They were constantly providing me with the status of my vehicle and gave me plenty of updates while it was being worked on so that I knew what was happening, but at the same time they had all of the damage repaired quicker than I expected, and they even fixed some things on my vehicle that had nothing to do with the accident. I would highly recommend this shop to anyone of need.
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September 2023 by Monkpeh Karr
The entire team at Gerber Collision and Glass was awesome and amazing. The way they treat you is like y'all been friends for long time. But Jessica and Taylor are just simply the VERY BEST.Service: Body & Trim
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August 2023 by Shelby Sapp
I wanna give a HUGE SHOUTOUT TO ROBERT, THE MANAGER!!!! MY CAR HAD STOP FOR OVER 30-40 MINUTES, everyone literally had drove by or honked at me. ROBERT AT THE OTHER END THE LIGHT, STOP TO NOT ONLY GIVE ME A JUMP BUT ALSO GAVE A YOUNG MAN A JOB OPPORTUNITY WHO STOP & HELP PUSH MY CAR BY HIMSELF TO A PARKING LOT NEAR-BY! I REALLY DO APPRECIATE ROBERT STOPPING TO JUST SEE IF I WAS FINE & GIVING THE YOUNG MAN A JOB OPPORTUNITY FOR A KIND ACT OF SERVICE! I TRULY APPRECIATE THE YOUNG MAN WHO STOPPED TO HELP PUSH MY CAR, I HOPE YOU SEE THIS & ACCEPT THE JOB, I TRULY HOPED YOU ARE BLESSED FOR THE KIND ACT OF SERVICE!!! THANK YOU SO MUCH GENTLEMEN, GENUINELY APPRECIATE THE HELP!
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June 2023 by Vhh Rottweilers
Poor, poor, poor communication even worse customer service had an appointment and they didn’t even have the respect to call me and tell me they were having issues getting the part so I wasted a few hours of my day waiting on them. I would never recommend this company to anyone.Service: Auto glass repair
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May 2023 by Diva D., Rn (Didee)
My car was fixed nicely, but a lot of gray stuff was all over the drivers seat in the car. It smelled like smoke as well. Customer ...
