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October 2023 by Jeffrey Solesbee
They do great work and reasonably priced. I had some work done about 1 1/2 years ago, and it was tearing, went by with my receipt, no hesitation or any type of excuses, but it shouldn't be doing that. We will fix and make it right. Top notch people and service.Service: Upholstery installation
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July 2023 by Yolanda Wilson
After having my convertible top replaced, I am Very disappointed about the present condition of my roof liner. My vehicle's liner was returned to me in worse condition than when I brought vehicle in for repair. The owner admitted his companies wrong doings after returning the vehicle three times for repairs.
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July 2023 by Marci Hanline
My husband had used this company several times and thought they were very fair, did good work, and most importantly extremely nice. He called them for me yesterday morning to see if they could fix a problem I had. (A large problem for me, but a minor one for them) We went in when I got off work. They stopped what they were doing and fixed my problem on the spot. Great people to work with!
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July 2023 by Brandon Sammons
Amazingly fast turn around, the gentleman I worked with for my headliner was super friendly and my headliner looks better than new!Service: Upholstery repair
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June 2023 by Alisa Bivens
Amazing customer service! They were able to take care of my issue while I waited. Will definitely be back and strongly recommend you check them out first!
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June 2023 by Kenneth Ross
I had some questions regarding the door panel repairs on a 2010 Mustang GT.All my questions were answered and was given a estimate. I will be going back when I get the repairs done.
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January 2023 by JASON ALLISON
We just used J&J Upholstery for a center console recover for a 2015 Tahoe, Wow what a incredible job they did, fast turn around and very affordable we have been using another shop in Charlotte for over 15 years to find out we been getting over charged almost triple the the price from that shop, how disapointing that is to find out. We will be making a switch to J&J Upholstery for the future and look for to referring all of our customers to them!! 100% satisfied with the results!!!!!!Service: Upholstery repair
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June 2022 by Carletta Eastman
We purchased a car from them. They were sweet and kind. Very nice to work with and they gave us a great deal!
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June 2022 by A Savage
Drove my car over to get a quote, was told give him or week or two to get the materials in and he’d have it done within a week of dropping it off. It’s over a month later (6 weeks), he hasn’t ordered anything and now saying it’ll be over a month before he can get to it. Absolute joke and waste of time. Stay away, they are trash.
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June 2022 by Stephanie B.
Used them for the first time to repair a seat that was ripped in my H3. They were professional, efficient, and fairly priced The job itself was so good I wished I had done it sooner!! Taking my caddy there to have the leather seats replaced/repaired this week. Will defiantly refer!!
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May 2022 by Brad Bumgardner
The owner quoted me 8 weeks to complete my job. After not hearing anything for 10 weeks the owner stated it would be 2-3 more weeks. I checked back again after three weeks and my upholstery had not been touched. The owner said he was behind and it would be 2-3 weeks more. I again checked back three weeks later and it was still untouched. So after four months of it setting there untouched I took it to another shop. The owner's attitude was indifferent and could have cared less if I was dissatisfied. I would never take anything to this business if you ever want to get the work done in a timely manner.
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May 2022 by Stephen Pryor
We were told to brimg our BMW to J&J on a Tuesday to install a headliner and 2 door panels. So we dropped it off as requested. After 3 weeks of hearing nothing we called. They said they were trying to get to it. 2 weeks later we called again. They said they should get to it that week. After 2 more weeks of hearing nothing we called yet again. It has now been 7 weeks and we were told they decided not to fix it. Said they were too busy.I guess the customers that came in after us were more important. TERRIBLE WORK ETHICS. HORRIBLE WAY TO DO BUSINESS. I WOULD NOT RECOMMEND THEM TO WALK MY DOG.Service: Upholstery installation
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May 2022 by Patti Imler
Horrible experience. Unprofessional. Kept the car 8 weeks, never worked on it then said he wasn't going to do the work and gave the car back. Wasted 2 months for nothing.
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March 2022 by James Fritz
Work quality was very good but customer service was terrible. Promised to be done one day took. Then said ready next day at noon. No call finally finished at night. Coat me a day of work . No apologyService: Upholstery repair
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November 2021 by Greg Robinson
These guys did a great job and fast. 2011 Ridgeline headliner replacement. Looks new and quick turn around. Dropped off in the morning picked up that afternoon.Will be sure to use them again.Thank you guys!
