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February 2024 by Cody Davis
As a new member to the Gastonia Location I thought I was making the correct choice of going to a tax professional office instead of doing my own taxes online! I had every piece of paperwork and information before my visit thinking I would get help from a 2022 tax error ! I was simply lied to from start was told I would get help and to call IRS for extension after filing my taxes with Deborah and her getting paid she completely ignored me and gave me the run around was told she is trying to help after taking my funds and I did her job literally! I could have simply filed my own damn taxes if I knew she wasn’t going to do her Job and lie from the start shady lady smh . Really pissed me off how someone can try to swindle you to do business with them and then try to make it as if you’re a problem. Such a nasty business would def not recommend doing business with this shady lady ever again !!!! Instead of trying to rip off a hard working BLACK American be honest and do your job…. God doesn’t like ugly and Deborah is a thief and a liar if you ask me . Wouldn’t recommend do your own taxes !!!!!
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February 2024 by Ian Kila
The best tax place I’ve ever been to. Barbi was very sweet with welcoming everyone in. Made it feel like my home town. I worked with Deborah Badger and she was solid, 100 out of 100 just a pleasure to work with. My return looked amazing and it was very thorough. Really felt like family here. Will come again for sure.
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January 2024 by Mieisha
Mr. Mcintosh did amazing very sweet and fast and knowledgeable.
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January 2024 by Tricia Smith
Mr. Ted was awesome as always!!! Thank you so much for all you do. Great customer.
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May 2023 by Shelia Gardner
I have used Jackson Hewitt for several years. They are efficient, through and Aleisha was so polite and explained each process so I understood exactly what was being done.
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April 2023 by Sheila Sanders
Was very pleased with the service I received, I went in on Saturday without an appointment, I was told the wait time would be about 20 minutes, I received excellent service and was pleased with the amount of my refund, I would refer family and friends.
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April 2023 by Nicole Hicklin
Jann is amazing! She's been doing our taxes for years. All the staff is wonderful!
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April 2023 by John Bigham
Have been going there for over 10 yrs and always have great service when we are there Got to love Barb at the front desk.......
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April 2023 by Lisa Ford
I have been using their services for the past few years and have been very satisfied with the outcome. I will be continuing doing my taxes with Jackson Hewitt
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April 2023 by Jose Arroyo
On time very helpful and very knowledge of the tax law,patience and took his time going over everything on my taxes.
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March 2023 by Cheryl Belk
We had an appointment at 12:00 and were seen on time. Brian gave us very helpful information that will be very beneficial for us movjng forward. He was thorough and was a pleasure to work with.
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March 2023 by Julia Black
The last 10 years the service is always quick, accurate and worry free. I will definitely go back next year.
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February 2023 by Felicia Ramsey
I love these people. They are so nice, helpful, professional, clean, and efficient. I love all the girls, Theresa, Debbie, Barbie, Jan and Brian are all amazing. I will never go to anyone else.
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February 2023 by Jonathan Guffey
The people at Jackson Hewitt are very nice they explain everything about your takes and most of all they are very friendly I would recommend everyone to them
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January 2023 by Christina Branch
Our Tax preparer was very respectful, gave detailed information about our taxes and explained the process and guarantees. He took his time and never rushed us, even though we were the last people there before closing. I would definitely recommend Jackson Hewitt and use them again next year
