Jackson Hewitt Tax Service in Gastonia provides expert tax preparation services and low-cost tax solutions. Reviews describe a very pleasant and stress-free experience with knowledgeable and helpful tax preparers. Many customers report a fast and easy process where the agent did all they could to get the best returns. The service is called amazing, with polite, fast, and informative preparers who care. Customers highlight getting their biggest refund, guaranteed, along with a lifetime accuracy guarantee. However, one significant criticism involves the switch to a new bank for refund advances, which has discouraged some long-time clients. Some also feel the nearly $500 fee to do taxes is crazy and that a lot has changed. Despite these concerns, many are very happy customers who have used the company for many years and recommend it highly. The location at 3000 East Franklin Blvd. in Walmart offers year-round support for federal and state returns.
Teresa was Very knowledgeable and a big help . Great attitude and efficient
April 2025
Very professional answered question I had help a lot been using for years now Thanks so much
April 2025
Just got finished doing my taxes with Felicia Funderburk. She was wonderful. Very helpful. Very kind and polite. And very sweet and patient with my autistic child, who had accompanied me.
