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January 2024 by E Greene
I'm always treated well here. I love that I can just show them a picture of a style and they nail it. No pun intended ? Thank you for exceptional service!
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January 2024 by Saujanya Yalla
We went here multiple times before and always had good experience. Today, my daughter and I went for manicure. Mine was good but my daughter’s acrylic nails were extremely wide. We said that nails were very chunky and the guy started filing and made them shapeless. We had no choice but to remove them. They didn’t charge for the bad nails. Here is the kicker…. Instead of instructing / correcting their employee, they told us that they don’t want us to visit them again…. How rude….. I still tipped for my nails….. they could have charged me for their labor hours and not be so mean….. I understand that sometimes mistakes happen but instead of pointing fingers at customers and being rude, they could have handled it better. First time in my whole life, I had someone acted so rudely towards me.
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January 2024 by Hannah Welch
Excellent service and incredible nails! They were amazing at helping me set up an appointment and very nice on the phone. When I arrived they sat me down after I signed in and the appointment was very quick. It only took about 20 minutes for a gel manicure and I love the color. Usually some nail salons are rather pricey but when I went to pay, it was very affordable and I really did expect it to be more. I will be coming back here from now on. The experience was wonderful!
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December 2023 by Cathy Smith
I was at Lucky Nail 3 days ago. While sitting outside today in the sun I really noticed what a terrible Pedi I received on Fri! I called and the woman was very rude when I told her I should get a free Pedi the next time instead of asking for a refund! I have never called and complained before because the basic pedics I get have always been fine. I will be looking for a new place to get my Pedis from now on because of her behavior! Very unprofessional and she is not even the owner! And had the nerve to just call me back about deleting this review, lol. I had to block her!! I wish I could post pics of my pedi.I never said I was overcharged. I person who answered the phone went right into the charges and I had to remind her she didn’t even know why I was calling. To call me two faced shows what kind of people run this business. So sad!Service: Pedicure
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November 2023 by Chesney Jackson
Staff was very friendly. I was greeted and then seated within five minutes. Work is clean, neat, and thorough. They are a little pricey, but the work is great.
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November 2023 by Danielle McKee
I’ve been looking for a nail salon to start going to since I moved to Gastonia and have tried a couple different places but Lucky Nails Spa is the best I’ve been to. I got the best pedicure I’ve ever gotten. Very thorough and felt like I was walking on clouds when I left. I highly recommend this salon
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October 2023 by Annette Hartman
Love this wonderful place!! They are so
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October 2023 by nopichic77
Never had a bad manicure here!
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October 2023 by tarah jacksics
Love this place!
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July 2023 by Evon Houser
I've been here twice and loved it both times! I had Tammie (sorry if I spelled it wrong!) today and she did such an amazing job! She was very personable and made sure that I was getting exactly what I wanted. The price was a little expensive but you also pay for the customer service which was amazing! This will now be my regular salon.
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July 2023 by Chris Lancas
The girl was very rude and charged for a deluxe pedi but that was NOT a deluxe pedi. My first time there and will not go back !!!! I will drive to Belmont to the one I normally go too !!!
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May 2023 by Dixie Ostberg
I came here yesterday on 5/11/23 to get my finger and toenails painted. I was charged $45! No mani or pedi, color only!!! I was completely taken advantage of by charging me the price you did. In the past, your prices for color was no where near that expense. I will not be returning!!!
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March 2023 by Brittney Hoffman
Absolutely love this place. I have been going here for 2 years every 2 weeks and everyone is always so nice and several people have did my nails and pedicures and I’ve never had any problems.
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February 2023 by Christan Freudenberg
I asked the tech to remove my in grown toe nail (the whole reason why I get a pedicure) and he said he couldn’t because of possible infection…. But then used a disgusting and used pumice bar to scrub my feet. Not to mention the tools did not seem to be cleaned or sterilized like they should be. Makes sense, right? When I left my feet itched so bad they were almost burning. I only came to this place because it was a recommendation. Never again.Service: Pedicure
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February 2023 by T D
Overall a nice establishment. Check the pricing for the services you want before you actually getting anything. Tri is great with designs.