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February 2024 by Marylene Davis
People eager to help, lots of toys there...
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February 2024 by Diane Stevens
They are as bad as anybody else. The plan prices have went up and they charge way too much for a "upgrade". About like the rest though, nobody takes care of their existing customers.
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January 2024 by James Davis
Professional help. Great atmosphere. Would definitely recommend
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January 2024 by Wayne Branch
Very fast service
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January 2024 by Katy
Love this place! Got a wonderful deal on a tablet and I'm so excited. The person helping me at the counter had helped me previously with a phone. So, the staff will work
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December 2023 by Angerls Rachid
Excellent service
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December 2023 by scary fairy
Not a metro, now boost
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October 2023 by Connie DeMonico
Went in there to get the free iPhone 11 deal when switching , the lady tried to tell me it was going to be $280 total and had a different reason for it every time, at first it was, “you’re going to get the $280 back, in the fine print online it says that you get charged first” then when I looked it up and showed her it in fact said INSTANT discount, her reason for the $280 was “it comes with a case and screen protector” when I then said “ that still seems like a lot for a case and a screen protector “ she then proceeded to tell me that’s with a charger and Bluetooth included because the phone doesn’t come with a charger. Well, I went to the metro in Dallas and got the phone (which came with a charger), case, activation fee and first months bill for $135. The lady clearly tried to get off on me.
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October 2023 by Thomas Hester
Pointed me in the right direction and gave me all the information I needed to make an informed decision while switching my phone number over to Metro..Great customer service. Keep up the great work.
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September 2023 by Jennifer B
ALL THE LADYS HERE DESERVE A RAISE & FREE PHONES & SERVICE!!! TRULY EXCELLENT CUSTOMER SERVICE!!! THEY ALL ARE TRULY THE BEST!! THEY KNOW WHAT THEY ARE DOING!! EXCELLENT JOB LADYS!!! ALMA & THE OTHER 2 LADYS ARE THE BEST!!! You all are truly appreciated!!!
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July 2023 by Shanna Lanham
My experience with metro on the east side of Gastonia has been terrible. First, not only are they rude, but they do not take time to try to help you. I’ve then try to call back and never got an answer. I proceeded to contact metro on the west side. They were amazing and very very helpful. I think that a person should take pride no matter what the job and this metro store on the east side has some very very rude and disrespectful employees. You’re supposed to make a customer feel comfortable and respected, and I received neither of that. My review and my opinion to anyone who needs to go to Metro.. do not do the store on East Franklin. They will be of no help at all.
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June 2023 by Google user
My experience with metro on the east side of Gastonia has been terrible. First, not only are they rude, but they do not take time to try to help you. I’ve then try to call back and never got an answer. I proceeded to contact metro on the west side. They were amazing and very very helpful. I think that a person should take pride no matter what the job and this metro store on the east side has some very very rude and disrespectful employees. You’re supposed to make a customer feel comfortable and respected, and I received neither of that. My review and my opinion to anyone who needs to go to Metro.. do not do the store on East Franklin. They will be of no help at all.
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April 2023 by Rick Law
Very friendly staff very knowledgeable of their phones and plans will love this place..
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February 2023 by Briana Curry
This is a fraudulent company they will lie about your account information. The store manager Lynette, I guess that's her name because she was not helpful at all stated it was nothing that she could do when an employee at their store lied about services that I have purchased \\u0026 the cost of the bill. I was overcharged for a year then she has the nerve to say she can't give me any information on account that is mine. Do not purchase through MetroPcs it's basically a scam. My accounts will be cancelled. Corporate will be contacted. That is illegal to give someone false information when it comes to services rendered. She is currently in the store. Customer service is horrible.
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February 2023 by Tammy
Lowered those girls know what they're doing but it takes forever
