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October 2023 by Sheala Wilkerson
The manager on-site was really nice. She made us feel comfortable and made sure we had the best service.
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September 2023 by Gustavo C.
probably the worst experience in rental units i have used in my life. since the beginning it was all a mess since the gate code not working to the unit locked and not available to move in
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August 2023 by tutvoice1
Had a situation that required help of Kim, the onsite manager. Not only did she make me feel comfortable and welcome, but she did not hesitate to ask what she could do to help. Nice to do business with someone that cares. Thank you Kim. -Chris unit # 2011
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August 2023 by M J
Kimberly Jones. So very professional, friendly and informative about the services offered. Greatly appreciate Smooth process to help with my move. Thank you so much..Joy
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July 2023 by LaTania Martindavis
My experience today was Extremely excellent. Ms. Kimberly Jones is a very professional with excellentKnowledge of managing this business..I could go on about Ms.Jones...Thank you
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July 2023 by Kellie Moss
Rebecca was very sweet and helpful. We are so glad we came here for our storage needs! Thank you.
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June 2023 by Lisa Simpson
Both Kimberly and Rebecca were personable and professional. They went over and above superb customer service to ensure my move in goals were met. I would recommend Morningstar to anyone seeking storage needs.
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February 2023 by Danielle Webb
I LOVE this Morningstar location in Gastonia on E. Franklin Blvd!! The staff is amazing and attentive. I run a small grassroots homeless outreach charity, so the 24 hour access is crucial to my work. Even if I it’s the middle of the night, I always feel safe on the property. The environment is good that even other renters feel like it’s a little community.I definitely recommend this place.
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February 2023 by Logan Moore
Place was fantastic Knowledgeable and professional staff very helpful and kind Veteran treated us like family even played with our two-year-old daughter
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January 2023 by Michelle Hayes
I was very pleased with my experience with management, and my moving in at Morningstar Storage. The manager was very professional, knowledgeable and helpful. Yes I will recommend Morningstar to my family, friends, coworkers and even to people I don't know. I give this company 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Morningstar
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January 2023 by amber Collins
If you don’t want your stuff stolen pick a different place. Ask how many units this weekend alone got broken into. Didn’t find out by a phone call nope found out when we went to get gifts. Worst customer service. Dirty lights have work. No real care about anyone’s stuff. Call the Gastonia Police department and ask them!!!! Your stuff is not safe here!!!!
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January 2023 by Mikayla N.
My friend was a customer here, don't recommend & if you're a customer yourself I'd recommend finding somewhere else. This place is one of the highest earning storage building companies & you'd think they would use some of that earning to install better security systems! Her stuff constantly got broken into, they have the people on camera and the cameras are so crappy they can't tell who it is & don't care to fix their security issues in order to stop the break ins. 0/10 DO NOT RECOMMEND!!!!!!
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December 2022 by Collins Amber
Horrible customer service. Units broken into and no one was contacted. Place is dirty lights don’t work half the time. Choose someplace else. Unless they get people in there that care about your stuff and the place…..stay far far away.
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August 2022 by Cole Gregorio
By far the best storage facility I have rented from so far. The whole process has been easy from start to finish. I had to move my date a few times because of delays in my move and they were more than accommodating. Nancy was very helpful and was super nice. She gave us water bottles after we finished unloading our uhaul which was much appreciated. The whole experience was great and i highly recommend anyone looking for a storage unit to rent here. The facility was nice and clean and seems very secure.
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May 2022 by wendy baker
Thank you Cindy for helping us ! After waiting an hour Cindy was able to get someone to the New hope location in just a few short minutes. We appreciate you ! Mike and Wendy Wilson