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October 2023 by Nick Beez
Go see Estefani! No pushy sales approach. Very knowledgeable and great customer service. She will take care of you and work a great deal!!
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October 2023 by Trianna Mckenzy
Stephanie gave the best customer service and talked over some great deals. Definitely will be stopping back in to see what's new!
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October 2023 by Cory Thomas
Great customer service very kind and helped me with everything I needed highly recommended and when you come ask for Ava
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October 2023 by sydney b.
customer service is amazing & they do everything very easily & take care of you so you can get in & out of here super fast!
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September 2023 by Angela Phelps Stokes
Yassss.....AVA is the best!! She helped me find a Beautiful White Gold Ring Set I've been looking for. Thanks AVA & NATIONAL PAWN!!!!
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September 2023 by Dee
First place I could find out of several that accepts gaming monitors. I worked with Ava who is able to assist me and get me out in about 10-15 minutes. Great attitude and answered all my questions. Will be back again!
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September 2023 by Ghost P
Tried to bribe me with store credit for a 5 star review. Very strange, asking for praise for doing the basic function of your job. Tried to tell them I’d do it later but they were incredibly pushy and made me uncomfortable. I’m almost afraid to buy stuff there just because I don’t want them to hassle me about it again. It was just weird
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August 2023 by Ruth Montgomery
Went into the shop needing a little assistance financially, not only did I get great customer service from Ava at the door (the rep saw me coming in with boxes and held the door. Will assisted me with my need and they both were very friendly. Def recommend going into to see these two if you need a little help. Thanks guys!
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August 2023 by Cristian Breton
All of them are great people. Carlos is a business man. Once you get what you need, he does his best for you to get the product and be happy ?Great discount. Thanks for great service 5⭐️
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August 2023 by Betty Sue
This place is the worst pawn shop that I ever visited. The people are very rude and the manager is very unprofessional. Please think twice before selling or buying anything from this establishment Cash America pawn is way better. For example, I came there to get a loan for my stuff and the next week my stuff was sold, and they did not even tell me. They will sell your stuff without any notice or anything no matter if you’re up-to-date on your payments or not. Their ticket system does not matter and It’s a waste of time. This place is a dump just like their employees and management. Learn customer service please !! Cash America pawn is way better
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July 2023 by S MJS
From the time I walked in until the time I left, I experienced excellent customer service! Both Stacy and Roberta helped me and were super nice. I had some scrap gold I wanted to sell and got a fair price. I left with two beautiful jewelry pieces, a bracelet and necklace, that I fell in love with! I recommend this spot. The new management has really turned this place around. 10 out of 10.
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July 2023 by linda brown
This is a place that takes care of its customers. Awesome customer service, and the best possible price offer for jewelry being sold or pawn. Thanks so much Roberta you truly are an amazing asset to the company. Very polite and friendly anyone looking for an awesome pawnshop, with great customer service National pawn and jewelry in Gastonia is the one. ???
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July 2023 by SFW1 JD
I have no complaints Ava and Carlos has always given me remarkable Customer Service for over 3years & continuing! I’m truly pleased with the points system NPJ has implemented. I don’t see myself doing business with any other company.
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July 2023 by Rebekah Lynn Gibson (Paul G.'s beautiful girl)
Roberta is awesome. She's a manager so if you go to a pawn shop I highly recommend this place. They give a more than fair offer on whatever you're needing. Ask for Roberta, you'll definitely be leaving a happy customer and stuff
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July 2023 by Lindy Haas
We were there today and had a great time. 2 nice associates helped us but one had to do a conference call. She left us in the very capable and very sweet hands of Ava. We found bargins and left there with a smile. I will be going back there because thats just how you are supposed to be treated as customers.
