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January 2024 by C
Friendly staff. Had some great items on sale!!
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July 2023 by david eaton
I have made several online purchases and had do a couple of returns/exchanges. The store location has been so convenient, and the staff has been so helpful and supportive every time. Truly a pleasure to do business and makes me a repeat customer.
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January 2023 by Wendy Sadler
No staff to assist you or to answer a question. 1st time at this location couldn't find what I was looking for
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August 2022 by michelle stroupe
Decent pricesAssociates were extremely helpful
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July 2022 by Symantha Frankin
Had some great deals today on a variety of clothing.
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May 2022 by Love
Store has good sale sometimes but most of their dresses are very thin and see through. Also, if you are looking for leggings for workout just do it online because the store don't have good options, based on my own taste their choices of leggings are so ugly even the colors but if you go online there are a lot of good choices.You won't see a personnel that you can ask about items there which is a no no for me. I am not going back to this store.
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April 2022 by Lee Wilson
Everything was good, clean environment and their prices was great.
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February 2022 by Nia.l Free
Tooo expensive to shop there.. it's sad not to be able to going and find you a pair of good jean for $10-15 dollars. Even on the clearance rack, it's not clearance, price just rearranged. ☹️
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December 2021 by Nina Mcarn
Great customer service. Valerye is the sweetest and most respectful young lady ever.
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November 2021 by bobbi conner
So happy with the placement of the plus size items.
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September 2021 by Masey Brandon
The employees were so considerate and helpful to me! I had a million questions and I felt like such a burden for coming in late. I ended up having to ask them to put some items back for me at check out and it was there about 20 mins after closing. I know how annoying that must have been for them when you’ve worked a long shift the last thing you want is a last minute shopper lol. The store was very organized and I was in love with the current stock; so many sales and cute clothes for transitioning into fall fashion. I would have loved to give them a tip for gratuity of some sort because of how guilty I felt and how thankful I was for their patience since I was being a little indecisive and a bit of a nuisance on a Saturday night. I hope they see this review! I don’t remember their names one I believe was a manager and the other lady had braids in her hair with glasses also a sweet younger girl who also had the answers to my questions whilst shopping. Even though they may have been ready to clock out they still had conversation with me and we’re understanding of my frugal and picky shopping. I will definitely be coming back for more (will come in much earlier next time lol) I think I have a new favorite store in Gastonia:)
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September 2021 by Masey B.
Very thankful for the employees patience while checking out and being in the store past closing hours. I appreciate their help and understanding and my unintentional need for them to tend to me as a customer necessary of extra assistance. Couldn't figure out how to do the "old navy online survey" but the 4 girls there this Saturday night we're very nice and helpful thank you ladies! Again; I apologize for my contribute to the delay in leaving their job at their usual time. I sympathize on a personal level at my own job with last minute customers. Lol
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September 2021 by sean burgess
Felt very uncomfortable going into this location wearing a mask.
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August 2021 by Amanda F
This used to be my favorite store and my absolute go-to for tank tops and comfortable tees. I don’t know what happened to this store but it is AWFUL!!!! There is absolutely no selection whatsoever. Not in clothing, colors, sizes, you name it. Employees standing right next to me watching me search for a size and didn't say a word to me. I finally found a whole two tanks (without the help of the snotty employees) and went to check out.. And saw one cashier and a huge line. Nope. I tossed the tanks on the counter and walked out. This store went from Top Notch to Total Trash. A complete waste of time and gas. You’re better off going to Target or even Walmart. I’d give it 0 stars if it were an option.
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August 2021 by Mykel Armstrong
So we went in on Tuesday because I had to buy my husband some new shorts. Not only did they have a very limited selection they were also apparently from what they said understaffed. While waiting in line there was only one cashier checking out online of about 20 people so I kindly walked to the middle of the store will wear two girls that work there were just standing and talking and ask them politely if they could come and give some assistance to the girl in the front. Well one girl did go up there with a major attitude and started checking a lady out and the lady wanted to get another shirt so the girl at the register said oh go ahead these people can wait. I did talk to the manager Christina and she was very dismissive about the situation and then the items rang up for $25 more than they should have which I had to point out to the cashier and that was corrected. My suggestion is that if you go to this location do not expect great customer service be aware of how much your total is and don't expect too much.
