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August 2023 by M. Dixon
Great customer service provided for my dogs. I'm very satisfied with the quality of service.
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August 2023 by Google user
Great customer service provided for my dogs. I'm very satisfied with the quality of service.
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June 2023 by Gabby M.
I went to buy my dog food, the brand is only at Petco, to my surprise there was like more than 20 boxes of the Food EXPIRED , people please read the expiration when buying at this location it could poison your fur babies !! Please ........ ..........
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February 2023 by Carol T.
If I could give zero stars I would! Y'all charged my grand daughter $46 for grooming and did not groom her yorkie! You all should be ashamed of yourselves!
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November 2021 by Haitham Elasmar
horrible customer service. was told one thing go back am hour later and its completely changed. never again will i spend my money with them.
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July 2021 by Stevie Phillips
Don’t waste you’re time with the grooming services here! I knew it was a sign when they were the only place in Gaston County with a wide open schedule, but I took my chances.
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July 2021 by Stevie P.
Don't waste you're time with the grooming services here! I knew it was a sign when they were the only place in Gaston County with a wide open schedule, but I took my chances.I had an appointment for my two dogs to be groomed, and have never been more disappointed. They refused to groom my smaller dog with a heart murmur without paperwork from her vet clearing her- even with my consent. I've never had this issue with grooming before, so I was unaware and didn't prepare appropriately. If I had been given a heads up prior to the appointment, I would've contacted her vet to receive appropriate clearance. I took her home with me and left my bigger dog chalking this up to miscommunicationAn hour later I get a call saying my bigger dog is ready for pickup. I call back and let them know we're on our way and they tell me they couldn't groom her because she kept biting them. What?! She has been groomed since she was a puppy and has never even looked sideways at anyone. She goes into the vet alone all the time (thanks Covid) and has never been a problem for them either.I'm not sure what the issue was, but I know my dog has never shown any aggression towards anyone. She has been around countless children, animals, and other adults and has always been on her best behavior.0/10 recommend wasting your time here
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February 2021 by Ruth G.
This store is well stocked, anything you could ever want for your pet. The employees are a different story. The female with multi colored hair, was rude. She didn't speak to me at all. She had to find something for me and she clearly was unhappy about having to leave her register. I tried to talk to her, as I checked out.. such as, I bought some collars for calming. Said I hoped they worked. Not ONE response. Just RUDE. I spent over $200 dollars. She was doing ME a favor. When I arrived at the store, no parking spaces. I parked next to the end car. Naturally, when I went to leave, a delivery truck had arrived.....MURPHY'S LAW!! An employee was out there and informed me twice that I was not in a space. I was wrong for parking there, I know. I wasn't in there long. Employee I guess was guy in charge, was also rude, I apologized, but he persisted in telling me I was blocking truck. I told him about cashier. I said what to you propose. Started lecturing me about space again! I won't be buying anything else at this store, just because of the attitudes of the bearded ponytail guy and female with extremely short, multicolored hair. If they can't be polite to customer, customer can buy on line! Which is what I will do!
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December 2020 by Michele M.
This grooming salon is wonderful! My Lola HATES her feet touched and has always been been difficult get her nails done. Elizabeth, the salon manager, is a miracle worker! After her groom Lola is calm and always happy on top of looking and smelling absolutely fantastic! Thank you Gtown Petco!
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July 2020 by Monika Lewis Ritchie
My Goldendoodle was groomed there today, and I couldn't be happier!! This was her 1st grooming and they did an awesome job! So thankful she kept her cute puppy look! Thanks again!
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February 2020 by Joy E Owens
We met with Trainer Joanna for the Adoptive Parent seminar this Monday 2-17 and we very impressed with her knowledge and attentive manner with our new rescue dog Bailey.
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November 2019 by Candy Mitchell
Awesome visit. Got there early was in and out. Vets was very pleasant and caring with my fur baby. Highly recommend!! Google for convenient times and dates! Great job ladies!
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November 2018 by Glenn Taylor
Good trainer ,for our dog Champ
