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February 2024 by Ashley Mullinax
The kid that opens the store at 6:30 in the morning, needs a real attitude adjustment. Doesn’t even look old enough to carry such a responsibility of opening the store. Looks like he just got out of diapers. He is rude. And really needs to watch how he talks to someone that’s literally old enough to be his mom! ?
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January 2024 by 730chikako
I like it very much. I can order online and pick it up within 30 minutes.
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January 2024 by Tiah Rae
Great customer service and a wide variety of everything your pet needs!
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January 2024 by Jennifer Bell
Not stocked well floors were extremely dirty
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January 2024 by RGRGRGG
Good store but prices can be extraordinarily high on some items
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January 2024 by Kim E.
Gastonia Pet Smart is the place to go for pet grooming. I live in Charlotte and do not hesitate to take our Muffin to Gastonia’s Pet Smart.
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January 2024 by Nicole Kerley
Carlos groomed our dog dolce and did a Fantastic job! He’s also done our other dog before and always has gone above and beyond!!!!! Thank you Carlos!
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January 2024 by Elizabeth Bartlett
Only giving one star from my last experience…I have a super well behaved Saint Bernard. He has been groomed at the facility 3 times. Let me preface he has NEVER used the bathroom in the house. Every time I pick him up he is more than ready to go which is because he hates not being around his people, I get it and he does not do well with a kennel from past experiences. The last and forever final time I picked him up we went shopping for a new toy like always he almost used the bathroom on himself in the store which he would NEVER do. We ran him outside and he must have not been able to use the bathroom for 7 HOURS!!!! My poor babies stomach was so upset and he was so out of it. I WILL NOT EVER USE PETSMARTS GROOMING EVER AGAIN!Also the first time I took him to be groomed at 8 months I dropped him off and as I was walking around the store I heard the groomer walk up to a manager and say they should decline service because he was too big and scared to get into the tubs..I should have known then this was not a safe place for my boy.
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January 2024 by Danny Bridges
Everything for tour fur baby, just over priced
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January 2024 by Ellen Clay
They took good care of our puppy
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January 2024 by TC Johnson
all 3 of my dogs goes to petsmart. we use all the services they provide.
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January 2024 by Tony Leitner
Good luck getting any help. People walk right past you
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January 2024 by Janet Smith
Highly recommend NOT booking your dog under Tiana. My dog was visibly shaken when I got her back I can tell she was rough with her. She's started flinching when I go to touch her collar now. When I came in to pick up she was having a very unprofessional conversation that was not appropriate. Overall a very uncomfortable experience.
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January 2024 by Nydia Conley
They always have great deals for my pets! This year for Christmas we purchased bounce reindeer and snowmen. They were buy 3 get 2 free. We also purchased a glow in the dark dinosaur head for our snake! All in all the prices are pretty reasonable, and the employees are friendly!
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January 2024 by Selena English
They did a great job on my dog!!
