PNC Bank in Gastonia receives positive reviews for its excellent customer service and professionalism. Customers describe their experiences as amazing and wonderful, noting the drive is well worth it. Staff are commended for being helpful, thorough, and providing great step-by-step assistance, including with online banking setup. The branch is noted for effectively handling issues like hacked accounts. Multiple reviews state it is one of the best banks, with excellent service from greeting customers to resolving problems thoroughly.
Best bank in the world. Thanks to them I was able to get back into my account. Thanks you all
April 2024
My experience with this branch on March 30th was AMAZING! I would like to thank DaQueon Jackson and Sharon Smith for their professionalism and expertise. I drove an hour and half and it was well worth the drive. Keep up the good work PNC, Gastonia.
June 2023
Love dealing with Mrs. Becky she is always Pleasant with a smile.