Sherwin-Williams Paint Store has recently faced some challenges regarding its cleanliness and organization, but management is addressing these issues. Customers appreciate the great service, with many noting the knowledgeable and professional staff. One customer highlighted the helpfulness of associates in navigating their paint choices, while another praised the ease of online ordering and pickup. Visitors feel welcomed and supported, making the store a good starting point for home projects. Despite some concerns, the overall customer service remains a strong point, with staff willing to assist and order products as needed.
Great service and products. Andrew assisted with an issue I had with a paint product. He made sure I was completely satisfied. Great overall team at this location.
February 2024
Have never seen this store look so terrible. Floors, shelves, everything.. EDIT - received a call this morning from what will become the new store manager at this location. Good for SW for recognizing the problem and good luck James!
October 2023
I ordered my paint online and picked it up at the store. This was my first time ordering on line, though I have been a customer for many years. Great customer service.
