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November 2023 by Nautica Kendrick
These people literally scam you. I know someone who bought a car from them who clearly knew something was wrong with it and still sold it. Brought it in for them to address the issue and they say “it’s nothing” it’ll go away. They don’t care about their customers or needs.
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August 2023 by Yasmeen Saadeh
Jet made the car buying process so easy! Helped a friend buy a vehicle from here and she couldn’t be happier with her purchase. Jet allowed us to take the vehicle to our mechanic to have it checked it out. The best part we were in and out within a couple of hours unlike spending all day at a new dealership.
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July 2023 by Brandon Carlin
Looking to buy a car but after reading the comments, I'm not sure.
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June 2023 by Blick Go CrazyッBlick Go Crazyッ
Don't do it. Just don't do it. If I could give them zero stars, I would. They are dishonest when it comes to repairs. I took my car back stating there was something wrong with the transmission. They claim they did a trans fluid change and the problem was solved. Drove the car not even a mile away from the shop, and the same problem happened again. Took it back to them and I was still insistent it was the transmission. They supposedly changed the catalytic converter out 3 times while they had my car for 3 months. That still wasn't the problem, so they did something else to it. After them having my car for 3 months, they tell me it's done, I drive it home. Shortly after, it still continues to mess up. I have had 3 different reputable mechanics look at it, for all of them to say it's a transmission issue. Needless to say, I let them repossess the car for the 2nd time. The folks they contract do to their repossessions are also crooks, as they take your vehicle joyriding, they steal items out of the vehicles, and they trash the inside of the cars. Granted they may be easy to work with when purchasing the vehicle, but are very dishonest when it comes to "repairs". Then don't get me started on their financial record keeping - it's done on an index card, similar to how you keep a checkbook, and they are trying to tell me that payments are so many months behind, when that isn't even possible. Do NOT, I repeat, DO NOT purchase a car from Stars Auto in Gastonia.
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March 2022 by Shekeeah Thompson
Very friendly staff easy process they listened to my needs and help me get in the car that I wanted at a affordable price big selection would highly recommend!!!????
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March 2022 by Dana Thompson
Very friendly easy process nice selection of cars
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December 2021 by Sir Chronicle
Highest prices I've seen in town
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June 2020 by Kayla Johnson
I love this place hazem is a nice sweet kind person he works with any body as long as you communicate with him I've never had any problems if I did he's always there to help me thank stars auto sales
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May 2020 by Ant Patterson
we had a verbal agreement that when I received my check to pay the car off in whole and not make anymore monthly payments but now they don't want to hold up their end of the bargain and repo the car...I have multiple witnesses to the verbal agreement..even the owner himself agreed that was said but says "we still haven't made a monthly payment" when there isn't suppose to be a monthly payment anymore
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November 2019 by grant pasour
Works with you. Nice guy.
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April 2019 by Terressa Sampson
Daughter bought a 2003 red Honda CR-V from them one month ago. The car was winding and making a loud noise. It was the transmission. Under the car was a loud knocking noise. Told the owner. His very words were it working fine it's a Honda. Took the car back he said he fixed something; didn't say what and the cars working fine now. Drove car off the lot the same loud noise. Took back mechanic drove it and said it was fine. Finally told him just want my money back. He said give him one more chance to work on it and if it wasn't fix he would the give money back or put her in something else. The only way he's able to lay his head down at is because he do people right. Well he finally put a rebuilt tramission in it . Took it off the lot smelling like straight up weed and cigarette smoke. Got the car and it was better but jerking bad and stalling. Went to Wendy's made order got ready to pull off car wouldn't move . Had to call someone to help push it out of drive thru.Called man told him she just wanted her money back and she said he'd look at the car and see. Called 2 days later he said no refund and nothings wrong with the car but take it in mind it had to be pushed out of drive thru. Please be careful with this man cause his word is only good for whoever he chooses he wants it to be good for. We let the better business know what he did and we also contacted action 9 news. I will make sure no one that I know or none of me relatives goes there unless they know how to handle a man like that. Check some of his reviews. There are negative ones. I hope God forgives him for lying. Now she had lost her money and she had no car. Nevertheless less there are other buy here pay here places that are honest. For those of you that he did keep his word with consider yourself lucky. And to think I really thought he was a fair man to all his customers and not those that got lucky and just happen to get a decent car. Hats up to those that did have a good experience. BE CAREFUL!!!!!!!!!!!
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September 2018 by Karen Chastain
Always willing to work with you
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September 2018 by Hanadi Nammari Alami
Very friendly people, I bought a BMW X5 and it has been very reliable. They are very helpful and honest and were patient with me when I needed a little extra time to make my payment. I love these guys and definitely recommend them to anyone!
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June 2018 by Tangela Smith
If I could go lower in stars I would. This Car lot sales lemons. Every car I've known anyone to get here has broke down. Not even 5 months after my daughter put a down payment down the motor blows up. Now they want her to pay $1500 to fix the motor. Or give $1000 down to get into another lemon. I advise everyone stay clear from these people. A Black 2010 Suburban transmission goes out. Another Chevrolet Truck he has worked on himself more times than the truck is worth....
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May 2018 by mike eddine
I bought 5 cars from them everyone of them was great . Honest people helped me out multiple times. They pride themselves on honesty and integrity. 10 STARS