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December 2023 by joey Piet
This place took care of the dogs, so i am giving it 2 stars instead of 1. However, they said they needed to house the two dogs that have lived together their entire lives,separatelybecause they roughhoused a little. They assured me that there would be no price change and they would figure out "what was going on" and that they would re-contact me if anything would require an upcharge. However, I was never re-contacted and we received a bill hundreds of dollars more than we had agreed upon. If we had been informed, we would have adjusted the room sizes to fit our budget. We do not like surprize prices, and the lack of communication after being told that there would be communication and that there was no changes in prices seems like a deceitful buisness practice. They did give me a military discount, but that was agreed upon prior, and does not make up for the change in prices. Feels slimy. But they did cut the nails and was the dogs as agreed upon.
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November 2023 by Amanda Lamphear
I would give this place 10 stars if I could! If you need somewhere for your pet to stay, please give Tails R Waggin' a try! They are extremely professional and understand how much you love your pet. They make every effort to accommodate you and your pet's needs.I have a pretty sensitive dog. She doesn't like loud or strange environments. My dog comes home happy EVERY time here. We have had some long trips, over 2 weeks, and she comes home the same each time.They have different types of spaces to choose from, grooming, and daycare.We love them!
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November 2023 by Julio Rincon Jr (Jae’are)
I wholeheartedly LOVE LOVE LOVE! Them! Very accommodating numerous options for your budget and the loving care they provide your fur babies are unmatched! I was shocked at the camera quality and connection being able to monitor my babies while I was away was so comforting especially when 1 of my babies have a behavioral problem. And to see he was just fine with them won me over big time! This will be my go to place to trust my babies with.
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November 2023 by KMK
We've been using TRW for several years to board our pets when away. 5 stars for service, accommodations, last minute availability, baths, doggy daycare and communication! We love Kim and her team.
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August 2023 by Katie Cunningham
I’ve been bringing my dog Penny here for daycare and boarding for the past few months and we have had such a great experience! My dog LOVES going to daycare and comes home absolutely worn out every single time. I love the boarding side as well and the peace of mind that I have knowing that I can always watch her on the cameras while I’m out of town.She has so much fun while she’s there and they handle her so well. It’s been a lifesaver for my high-energy baby and the happiness it brings her is worth every dollar! I can’t suggest Tails R Waggin’ enough!
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August 2023 by Kylie Coffey
I have been taking my dogs Beau and Remi there for a few months and can’t say anything but good things!! They listen to your request and make sure you know your dog is being taken care of! Remi had an accident outside of daycare and I expressed my concerns with returning her to daycare and they have went above and beyond on making sure Remi is adjusting well! I was very worried about putting my dogs in daycare with all the risks but Tails R Waggin makes you feel so at ease. I definitely 100% recommend taking your dogs here for daycare!!
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July 2023 by Rachel High
We board our two dogs at Tails R Waggin Day Spa and Resort. They are constantly professional, the boarding rooms are clean, and our dogs are well taken care of by the staff. We highly recommend!
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June 2023 by S Y
I’ve boarded my dogs here many times and absolutely love it here. They have different rooms you can purchase to board your dogs. They socialize the dogs and play with them too. My dogs enjoy staying here and the prices are reasonable. Thank you for taking care of my babies ❤️
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June 2023 by Cindy Everson
Took great care of my parents' cat when they went out of town. Easy drop-off and pick up. Easy to get a hold of too.
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February 2023 by Heather Cranford
We recently inquired about the daycare and boarding services for our almost 2 year old Havanese. We have always had a person come and take care of him in our home but did not have that option this past trip, so decided to use Tails R Waggin daycare and boarding services during our Friday to Monday trip. I was told he would be in daycare for the bulk of the time and only be in the boarding area during feed and sleep times. I was also advised that because we were doing daycare that we could drop off and pick up during daycare hours and this would help with avoiding the early drop off and late pick up fees for boarding. Unfortunately, when I picked up on Monday at 4:45 I was highly disappointed in several things. My dogs paws, beard and chest were coated in dried mud, he was in the boarding suite instead of daycare as I was told he would be, and he had been barking so much that he is hoarse sounding. I overheard the young lady say he had been in the boarding house since earlier in the day, so no telling how long he had actually been in the boarding suite when he was supposed to be in daycare. I specifically inquired about playtime because he is a very energetic puppy which is why I wanted him in daycare instead of alone in the boarding suite. He has been sick since we brought him home and he hasn’t been his normal energetic self since his stay at this place. I was overcharged for early drop off and late pick up and when I inquired about the extra fees that I was told would not happen because we signed up for daycare, I was told that I couldn’t be refunded because of a new system and no way to refund me, only give me a credit. I will never use a credit as I will never take my dog back here due to this first experience being so disappointing. He has been house trained for over a year and had terrible accidents the same night we brought him home. He had to be bathed immediately upon return home as well due to the amount of mud coated in his fur. He refused to eat for a full 24 hours after he came home because he was so sick to his stomach. I’m so disappointed and my poor dog is traumatized after this stay. Lesson learned during this experience.
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November 2022 by David McIntosh
Wonderful Place. Our 3 year old lab Margo loves it. They are excellent with dogs and really cars for them. If you are looking for daycare for your pup, look no further.
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October 2022 by Melanie York
I’ve been sending my fur baby to Tails R Waggin for months now, getting close to a year. I’ve also used their boarding services and the staff and owner are always wonderful to her and me. They always communicate if Luna has had any scrapes from playing with the other doggies. She runs into walls sometimes, lol! She is excited to get dropped off in the morning and plum worn out in the evening as you can see in this picture.
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October 2022 by Michael Mattera
In March 2021, we started bringing our boy Captain, who was less than 1 year old at the time, to the daycare at Tails R Waggin. He has been going there ever since. The staff is wonderful and take extra special care of him as if he was their own dog. Each day that he goes, he is so excited to go in and play. They spoil him all the time and even give him a few extra treats, which he just loves. I highly recommend the daycare for those that are looking for a safe place to bring your dog during the day. Your dog will love having fun all day and you will love knowing that your dog is being taken care of. They even have a great indoor space for those rainy days or even when it is just really cold or too hot to be outside for too long. Give them a try. We look forward to many more days there!
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October 2022 by Russ Keeney
I have been brining my dog Rufus to this daycare for over a year. I can honestly say that the care and compassion the staff gives to each dog is amazing!
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September 2022 by Chaunte' Smith
Whenever I go out of town I leave my 2 fur babies (Dollar and Hundo) in the care of Tails R Wagging. Kim is the best she always finds a way to allow the dogs to stay together and it not together they are near one another. Last minute reservations have been accommodated. I only trust the company when it comes to my fur babies.
