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November 2023 by Nick Buccola
Had a great experience at Tindol Ford purchasing an F150 for business use. Sebastian Zuluaga was awesome - very professional, and knowledgeable. Up front pricing was great. No hassles. No games. We will certainly be back.
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November 2023 by Darla S
Sebastian was very easy going and knowledgeable. He insisted we get the Ford Pass app, to save us money on maintenance. The process was seamless.Russell, who financed for us, was able to help us keep within budget and get an extraordinary warranty on everything for 8 years/85k miles. We did tell him that our plan was an investment for 10 years (at least.) I do miss out 1998 ranger, but was happy to snag up a limited edition Bronco Sport Heritage.Thank you both!
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November 2023 by Pam VanAernum
Just picked up my new 2023 Explorer Timberline at Tindol Ford Roush. If you are in the market for a vehicle this is the place to go. Our sales person Parker Davis was excellent! Professional, knowledgeable, polite, patient… everything you would want in an individual. He made the entire process enjoyable. Additionally the service, body shop and parts are equally as good to work with. Ya never know… a Ford might be in your future… stop in and check them out!!!
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October 2023 by Shane Thomas
Let me just say how amazing this experience was with Tindol Ford. We had been looking for a Bronco for a few weeks and when we found the one my wife wanted, we knew based on feedback from other dealerships it wasn’t going to be easy.Sebastian and the crew at Tindol could not have been better. From the minute we negotiated to signing papers, every facet along the way, made it easy.Sebastian and Tindol earned a new customer today! Thank you!
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October 2023 by Steven Helton
My wife Tiffany and I heard many positive reviews from friends and coworkers about Tindol Ford in Gastonia, so we decided to begin our search for a new Ford Explorer there. Although we had only intended to browse Tindol's selection, we were impressed by the warm welcome we received from Parker Davis, our salesperson. Knowledgeable and attentive in answering our questions and addressing our concerns, Parker assisted us in our negotiations and helped make our selection and purchase stress-free and seamless. All the Tindol Ford team members seem focused on providing a positive experience for their customers. We look forward to getting to know the dealership even better during our upcoming service appointments and will definitely seek their assistance when considering our next vehicle purchase.
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October 2023 by Kathe Allison
I have had such a great experience with Tindol Ford Service department. I started taking my Lincoln Corsair there for service after several bad experiences with the Lincoln dealership and Tindol has been flawless! They greet customers immediately and go over the needed service, escort you to the waiting area if you are staying and perform service in an efficient way. They explain what has been done and whether or not further service is needed. The entire staff is friendly and they seem to have a great team approach. I highly recommend this dealership.
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October 2023 by Dawn Swaney
My husband and I live 1 1/2 hours away which prompted a call first to check the availability of a 2022 Ascent we were interested in. Salesman Scott Williams so kindly answered all of our questions which prompted us to travel to see this absolutely perfect vehicle. From the time we walked in we were treated with kindness, and the upmost respect. Scott Williams was very knowledgeable of the options and functions on the Ascent. Elliot the finance manager was so personable and thorough and had the best sense of humor. Now, let me tell you the owner Natalie Tindol has a good thing going. Her employees respect her and spoke highly of her integrity. It really shows and she treats her employees and customers with Heart!! I love this dealership and if I could give it 10 stars I would. Thanks Tindol Subaru for making our buying experience one we will never forget.
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September 2023 by C A
The 5 stars is specifically for Sebastian, my salesman. I’ve bought 2 vehicles from him in the last couple of months and he is the reason I came back. He gets deals done. I’m not one who wants to come in and mess around and go back and forth for hours on end. I’ll walk out if that’s the case. This dealership is over 2 hours away from me but we make the drive and shop here first. I’ve never had a dealer experience like I have at Tindol with Sebastian. Other salesman I can’t speak on but if you deal with Sebastian, you won’t be disappointed. Mr Lessard the business manager, is great. Has a sense of humor and talks to you like a person not a robot. I’ve only dealt directly with Mr Lessard, Sebastian, and Eddie, their appraiser. Mr Lessard and Sebastian made great impressions. Be happy to deal with those 2 again. They’re worth the drive. New car. Used car. Whatever. Make the drive. Ask for Sebastian.
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September 2023 by Anna
Recently purchased used 2021 Roush F-150. So far truck has been great. While staff was pleasure to work with. Everyone was very kind. Lyle was very personable guy and it was great working with him.
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August 2023 by Empress F.
went back to see if I could get my tire repaired, I even spoke with a lady on the phone and she approved for me to come! a man with light blonde hair kind of orange said they werent doing service on my car anymore because the last time I came I waited 2 hours on an inspectio! he said I rushed them and I didn't because the lady told me they went on break so It could be about 30 min to an hour to get my inspectio! so I waited for 2 hours to get it 2 hours for an inspection is ridiculous!
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August 2023 by Viridiana Blackburn
We had initially visited on a Saturday around 6, and saw a car which had been unlocked. This gave us the opportunity to look inside without having to speak to anyone. We were interested and wanted to test drive it, come to find out everyone was gone for the day, and the only salesman left asked us to come back Monday. We came back Monday, spoke to the same salesman and test drove it. We put in an offer and came to an agreement, then my credit had to be pulled since I had to get a loan. The salesman seemed to be a working with different customers, I even asked my husband if he was the only one working there. When we found a rate I was comfortable with, we had to wait another hour just to sign paperwork. When my husband told the man we were not interested in any add ons, the friendliness was gone and he was very short with us. Honestly, I don’t expect much from car dealerships anymore, I can see why online car buying is in the rise. My car is beautiful, but my experience was not the best.
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August 2023 by Melanie Morrison
What a pleasant truck buying experience! Our salesman, Eric aka Big E was great! He was very efficient, honest, and couldn’t have asked for better service. I definitely recommend asking for him if you need to purchase a vehicle. You won’t be disappointed!
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August 2023 by Jacob Foss
Drove 3 hours to go pick up the car I wanted and I gotta say, the process was so smooth and everyone there was very helpful! Highly Recommend these guys!!!
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July 2023 by Roy Snead
I found the Grabber Blue Mustang that I wanted to buy for my daughter at Tindol Ford over five hours away. Matt the Sales Manager was great to deal with and we hammered out the details of the purchase. Upon arrival, we were greeted with their friendly staff and was assisted by Product Specialist, Heath Dubuclet. Heath made the whole experience easy and answered any question. Heath was very professional and takes pride in his job. Definitely will call Heath and Matt at Tindol Ford when it's time for another purchase.
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July 2023 by Fran Reitano
From the initial phone call, walking in the center for the first time, continuous contact from the shop and even escorting me to my vehicle for pick up. I was introduced to the manager and other employees. Incredible service and impressively thorough explanation of my options and what service would be completed. The center was clean and organized. My truck runs great!!!! I will move my business and am a new customer with Tindol Ford. From this experience I plan on purchasing my next vehicle with them as well.
