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August 2025 by Jessica Barnett
I went here to get a passport for my child. We were walk-ins. Melissa was very friendly & got us in & out. I would definitely recommend !!
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July 2025 by Charity Parchment
Went in for a passport application and Tina was so kind and helpful! 5 star service, she got us in and out quickly, thank you Tina!
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July 2025 by Tierra Cummings
This place is horrible. Opening time is 9am didn’t open doors till 915am. Then took another 15 minutes getting there computers and drawers ready this makes no sense.
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May 2025 by Candra DENISE
Thank you David for your hard work and going over and beyond for your customers. I lost a package and you was very through with everything I make sure we located it. Thank you so much for your hard work and kindness.
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April 2025 by Abdul Alex
Good Customer Service
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April 2025 by Myra Thomasson
The lady in passport office, was very nice to us. She took her time explaining passport renewal application to us, then packed it up. She's a five-star employe
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April 2025 by Misael Medina
Today, 04/16/2025, I went to process my two girls' passports at this place. I was simply surprised to see that they served us quite quickly. We were served by a somewhat older lady, but despite her age, she is truly very good at her job. She is quite fast at her job. If I were her boss, I would be very proud of her. I congratulate her on her work.
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March 2025 by Deborah Shaw
Package has’nt arrived from 3/15-3/24?
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March 2025 by Paul Vincent
Does anyone at usps own a map. Everytime I have a package go through Gastonia, it's lost for a week. I live in Greenville, SC and I order goods from Pennsylvania. One time a little over a month ago my package went from Gastonia to Lake Mary fl to Kent Washington and finally to me. I have one lost right now and recieved one last Wed. That was lost for eleven days. Gastonia is about 80 miles from Greenville. Yesterday they sent it to Fayetteville. 166 miles in the wrong direction. Customer service has no clue. The labels are fine when I finally get the packages. How many people have to mess up to cause this to happen? It's sad.
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March 2025 by Josh P.
Package seems to have gotten lost after last going through this facility
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February 2025 by Antonio Faulk
I normally fine usps to be great but for some reason iv seen packages arrive in Gastonia as early as 5am and I do not receive my mail or my packages until the next day Gastonia is not that big of a place so this has never made sense to me
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February 2025 by Romela A.
What a breath of fresh air to know that there's a post office with such a competent, polite, and helpful worker! Thank you Ms Melissa for your joy and calmness. Thank you for your service!! We appreciate you so very much! God bless you 🇺🇸!!
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January 2025 by George N
Very friendly staff at this location. I would highly recommend
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December 2024 by Peggy Romagnolo
I shipped a priority package Dec2nd. Today is Dec10th. No one knows where my package is. It was tracked on Dec 3rd at the Gastonia NC post office. Hasn't been seen since. I will never use USPS to ship a package.I am out $19.30 plus my package and the post office is sorry. REALLY. THIS has got to be the worst service ever.
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September 2024 by Marion Hollingsworth
Every time a package is shipped and it comes through here, it’s delayed, shipped to the wrong freaking state or doesn’t arrive! Please get this place together!
