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March 2024 by Jack Campbell
Amazingly quick considering the amount of volume they deal with at New Hope office.
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March 2024 by Ashley Dye
Apparently they won’t deliver your packages even if they can clearly see no dogs are loose if there have ever been a dog loose even if it isn’t your own. Not even my dogs. Ours are inside. So annoying to be penalized for a strangers dog got loose one time and then claim there is a loose dog problem. Will have to be more careful where I order stuff from now on to make sure they don’t use usps for any bigger packages. All the other delivery companies have no issues here. Too bad we can’t pick who some of these companies use to send a package.
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February 2024 by Tracie Ratchford
Placed an order on December 9, 2023. Package coming from New Britain, CT. Receive update that package would be delivered February 20, 2024. Received email that it was delivered at 2:08 in/at mailbox. IT WAS NOT IN MY MAILBOX! Called post office to report and was told it was delivered to the wrong address. I was then told the mail carrier would correct this mistake the following day. When I received a call back to confirm the mail carrier had fix the mistake the next day it still was not in the mailbox. My final call came on February 23, 2024 and she simply said my package was lost and sorry. She also stated that I could file a claim but it would take 15 days before it could even begin the process of fixing this issue. It's ridiculous to wait 2 months because your package got held up and then when it's suppose to be delivered it's took to the wrong house. I'll just stick to buying Christmas presents in person. Ordering is a waste of time and USPS needs to do better.??
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February 2024 by E. G.B
The driver left a note on my mail box saying "sorry we missed you" because the letter request a signature. My dad is ALWAYS at home because he is retired and the driver says "we missed you" are you serious? Now we have to go to the office to pick up the letter because the driver didn't want to take her lazy butt our of the car. There is always something whith them.
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December 2023 by Jay West
Crack houses are better managed.
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December 2023 by Stacy S
The staff was very nice
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December 2023 by Leigh Price
Got a notice that I had to sign for a random letter I was not expecting. Set up for a redelivery for the next day. My front door is wide open, mail person did not knock but left the "sorry we missed you" notice again on the mailbox but dropped a package at the front door. Just straight laziness now I have to go out of my way and waste my gas to go up to this location to pickup some random letter.
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December 2023 by wanda
I have NEVER seen such unprofessional people in my life!! You won't deliver to my address, you put on delivery note that I ask to pick up at store, when I didn't, then you say location not found for delivery. My medication is 3 days late because of you and now who knows where it is because the front desk said it wasn't there. You people are LAZY, liars, and want to be paid for nothing because you do nothing so lazy , you won't pick a phone up and the mail carriers well I don't even know where to start and the postmaster needs to be fired for letting you people get away with being lazy and rude. I bet you wouldn't work in a damn pie factory
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October 2023 by Kimberly Kress
This post office is so unregulated and unproductive and whoever they’ve gotten doing mail routes is ridiculous it’s been 2 days in a freaking row I’ve gotten a pink slip for 2 of my packages supposed to be redelivered after I went online and filled the forms out while being on the porch both days my mail was supposed to come and good luck getting ahold of anyone they never answer their phones and I’ve wasted gas going up there just to be told oh it’ll either be delivered or you can pick it up tomorrow like that helps a lot which one is it? Oh I don’t know. I’m sick of playing this stupid cat and mouse game give me my stuff and stop running me around in circles trying to get my packages y’all are supposed to deliver I’ve called corporate good luck getting your mail if you can get a P.O. Box somewhere else. Thank y’all for wasting my time and money.
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October 2023 by Cindy Drum
Terrible customer service . Refuse to let me bring my pre paid packages to the counter for receipt with no one in line . Postal trucks parked in handicap places.Employees act as if you are bothering them when you approach the counter.
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October 2023 by Amber Evansek
These people shoved a huge package through my mailbox to the point of it breaking the back part of the mailbox off, instead of driving 10 more feet down to my house to deliver it. If I could rate 0 stars I would.
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September 2023 by Chris Stuckey
I have called police out several times for mail trucks using handicap spots. The post master said he told the drivers to park there and refuse to move them. Told me to call DC. Horrible as you watch disabled ins have to walk because the PO is above the law
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September 2023 by Max Party Rental
This post office is by far the worst post office I have ever dealt with they are a disgrace to even be called a government agency. They are very disrespectful from the mail carrier to the front desk they think there hot stuff and too good to do anything beyond what there job title says and even then still can't do there jobs. I feel sorry for this whole post office may God help them all. Very disappointed in the postal system they have to get there stuff together
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September 2023 by Dawn Sheets
THIS IS THE WORST POST OFFICE I HAVE EVER BEEN TO IN MY LIFE. JUST MOVED TO GASTONIA AND DEAL.WITH THE POST OFFICE ON A REGULAR BASIS. I WILL NEVER GO BACK THERE EVER AGAIN!!! THE WORKERS ARE HORROBLE AND EVERY ONE SHOULD BE FIRED!!! I DONT WRITE REVIEWS AO FOR ME TO DO THIS IT HAD RO BE BAD. THAT PLACE IS DIRTY.AMD NASTY JUST LIKE THEIR EMPLOEES. COME.ON.VOKE
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August 2023 by PEACE BE STILL
It's 2 very nice ladies that works the front desk they get you in and out very quickly when they're not working it's a different story they are always so polite they deserve a raise please give them a nice raise they really deserve it that's why I gave this Post office 5 ⭐⭐⭐⭐⭐ is because of the 2 very nice Ladies that works the front desk they really take their job seriously ???⭐⭐⭐⭐⭐????
