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November 2024 by TRENA GREGORY
I love shopping at Walgreens they always have what I need and the customer service is outstanding ?
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October 2024 by Joann Leatherland
The best Walgreens I have been too. I travel a lot and have used several in NC. This one is the best. They actually answer their phone. They are fast but efficient. My thanks to them.
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July 2024 by M.T. Mitchell
Walked in to collect a prescription and I was immediately spoken to and served. Most pharmacies the people behind the counter tend to hide in their work spaces and avoid making eye contact. Today was great!
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April 2024 by Meena
Love this pharmacy. They are right by house. They are always fast and thorough. The answer questions and i've never had an issue here.I don't know their names except for maurice and he is wonderful. There is a lady pharmacist who is always working and she is amazing. She helps me with any questions I have and is always so kind. The staff who checks me out are quick and nice. I love this location
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December 2023 by Stephanie Vore
Never pick up the phone ...employees are rude ...out of my kids medicine for 3 Days ... call Franklin Square had it ready in 30 minutes ...
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September 2023 by Lilith Spiritual Empowerment
The staff is friendly
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May 2023 by Tiah Rae
Fast and friendly customer service. I can always count on my pick up orders being brought out immediately.
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April 2023 by John B butler
ADRIANA CROCKER ALWAYS DOES A FANTASTIC JOB WHEN I COME THROUGH THE DRIVE THRU ? PHARMACY NICE AND VERY POLITE ⭐️⭐️⭐️⭐️⭐️
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March 2023 by Ryan Sanchez
This of course depends on the location, and if we're speaking about specifics. Walgreens on Union Rd and Neil-Hawkins Rd. Well, in that case. The store is fine, average Walgreens. However,the pharmacy. Well that's a completely different review all together!! I've never used a pharmacy regularly for more then a year and at some point the pharmacist and techs recognize the Rx and name. And so they can better do their job! And serve the customer/patient well! Isn't that part of keeping and gaining business?! That would I guess dictate that you treat all customers with respect and actually try and meet their needs! Instead, they can literally recognize both name and med. When it's faxed to them @10am. They know that so long as stock is sufficient and the system process it. They can fill it. Also that this particular person is usually punctual. So please explain to me why at 6:30pm when I come to pick it up. Not only are they not filled. But you act as though going through this every month for the several past months is normal and shame on me for having a problem with folks not doing the JOB THEY APPLIED FOR! Hince the additude! Why should the customer have to while working himself. Have to stop everything and play the middle man to the docs office and said pharmacy. I could have sworn there was a process. *If you don't have the medicine in stock. Then why on earth would you not call other Walgreens stores in a local vicinity to find out. Why do I have to do it during my job hours!? And God forbid you find them, then you'd have to call the doc office and tell them,"we don't have but a store (Same affiliate) that does ect. Then the doc can send what, where it needs to go!! **BUT, Nope. If I want my meds like prescribed, not missing days or maybe even several. Then I have to step out of my work day. Get on the phone and see if, then where my meds are stocked. Then , call the doc. Then call the pharm that has the stock. Ask and confirm. Then call the doc. ((Then make sure the pharmacy gets said Rx)) then make sure periodically throughout the same work day. They are actively filling my rx and not waiting for me to arrive 6 hours later and still have to sit and wait for 30 mins. Umm you've had 6(often several more) hours and you can't count to 90 . I'm not asking or implying I am the only customer... However I am implying that somewhere somehow companies like this have lost touch with whom and what the customer is and has potential to do given the right platform! I demand changes! And equal treatment for every person that you serve. Regardless of medication types and all other superficial prejudice! Good day sirs! ?
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February 2023 by Dianne Roof
Pharmacy hours: we were diagnosed with Covid at urgent care. They called or prescription into this pharmacy at 5:53 pm. We called and checked on the status and the automated information said it will be ready after 7:30 pm. So we waited. When we did t get a notification we called the store. Informed that pharmacy closed at 6pm today and closed Sunday. Now we can’t get our Covid meds till Monday!! We never got any notification of this hour change
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January 2023 by Jeff “Chip” Henderson
Download the app for great prices.
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October 2022 by Denton Adams
The sign clearly says prescription pick up either lane. Yet the pharmacy tech Kenisha doesn't want to run either Lane I guess so I have to wait in line for 20 minutes for her to do a single Lane
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July 2022 by Becky Helms
This one star rating is due to one pharmacist. Pharmacy techs and store staff are great. Two pharmacists have been wonderful. One pharmacist, last name is Natal (I believe I have that correct), is very rude and more importantly often incorrect in his information on refills. I've called back to double check his information a couple times, luckily got a pharmacy tech on the phone and quickly got my refill. I've filed a complaint with Walgreens and we are switching pharmacies. I don't ever want to deal with this man again. I've never asked for anything beyond the regulations, and I know this as a former pharmacy technician. Two other pharmacists at separate Walgreens locations confirmed his bad reputation.
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April 2022 by E B
It would be great if the employee serving the drive thru wiped it clean so the drawer and the change holder isn't so nasty every week I go there. I suffer from immunodeficiency. I have the right to survive and not be intentionally put at risk. Just a little wet wipe would help. Why not bag my prescriptions and my identification? They throw everything into the drawer. Let's place those expense prescriptions gently into a cheap plastic bag!
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November 2021 by David Sutton
Professional and great customer services. All employees are very nice and willing to help. I go here often and everytime there is always someone helping me find what I need which saves me a lot of time. Thanks Walgreens crew! They all deserve a raise for outstanding customer service!
