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September 2023 by Jim Johnson
I took a jacket in to be dry cleaned, before leaving for an out of town wedding. The jacket was promised on Tuesday, but when I went to pick it up they didn't have it. The sent it somewhere else to be cleaned. They asked if I could come back Wednesday, and didn't seemed too concerned it I had to go somewhere else to get it back on time to leave. We won't be using them again!
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March 2023 by The Pink Planter
Great place to get your clothes cleaned! The owner is friendly and FAST! I got both my coats cleaned in two days! Normally coats take a few days. And considering I dropped it off on a Saturday, I think getting it back on Monday is efficient.
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March 2023 by Mimi Aimore'
Shoes revamped along with coat cleaned. Fast friendly service.
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March 2023 by Donna Bolick
I had alternations done on my daughters prom dress. Was told they would call me when it was ready on a Wednesday I didn’t hear from them so I decided to go by there at 3:00 to check on it and was asked to come back between 6:00-6:30. I came around 6:30 and no one was here. I had to come back the next day and it was done wrong. I asked for a 50% refund and she told me no that it was a lot of work. I DO NOT recommend this place!!!!Service: Alterations
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March 2023 by RV
Took one work boot in to get it repaired on a Friday, said it would be done the following Monday. Came back Monday, was not done.Told me to come back Thursday. Came back Thursday, still was not done. In front of my witness, she told us to come back Saturday after 4:00. Today ( Saturday) they said they close at 4:00, to come back Monday. Talk about the runaround! I told them, either they fix the shoe or I will want my money back when I come back Monday. 8 Days by the way, after they said it would been done originally. Not very good business practices if you ask me.
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July 2022 by Abbey S.
The owner wasn't there when I got a quote to alter a prom dress. I arrived to pick it up a week later and she hadn't even started on it yet. Then proceeds to tell me that the lady in the shop that was helping her that day, quoted me wrong but she wasn't going to charge me the difference. Why tell the customer the mistake!? I had to wait another 4 hours then picked up the dress. I will not go there again.
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March 2022 by David O.
I've come here for 3 years with my Military uniforms. Always done on time and always correct.
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March 2022 by Romona Harris
My go to for dry cleaning to shoe repair and alterations!
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March 2022 by Lewis Walker
Very good service
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March 2021 by Kristin miller
Run! First, they ruined my new comforter. I took 3 items in for dry cleaning and my comforter, which was almost new, came back with 3 large tears! My cocktail dress was still dirty on the hem and my husband's jacket was still dirty on the collar. The owner immediately blamed me! She refused to listen, even talked over me, stating that my dog was at fault, or maybe a cat!! I'm just speechless at this point and couldn't even bring up the dress and jacket. I would not bring the items back to her for fear she would completely ruin them! Be aware- they have no website. They rarely answer the phone and have no answering service or machine. They will not call you or update you and you will wait a very long time- I promise you that. This woman was so rude and had no intention of helping me and could care less about my comforter. Which I loved! I recommended she attend a seminar for customer service and read a book on how to manage a business, because she clearly has no idea what she's doing. And doesn't care if customers return or not. Very sad. So, RUN!
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March 2021 by Amanda
I needed a minor repair for a pair a shoes. It was done right away and it was very cheap. I was in and out in about 5 minutes. Plus the owner was really friendly! My mom suggested this place to me and said that she really liked taking her laundry there when she lived in the area. Would definitely recommend :)
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March 2021 by Amanda Rice
Took in 2 pairs of shoes to get the heels fixed. She told me it was going to be a $10 deposit and then in the next breath charged me a $14 deposit. $4 is no big deal but just be up front and honest about the price. She also said that they would be ready Saturday and then before I left she said Monday.
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March 2019 by Josephus Weeks Sr.
Good courteous service.
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April 2018 by Freida R.
Great cleaners and very good alterations. A little slow with alterations so don't wait until the last minute allow a few days at least. I've had several garments altered with no problems. Had a silk dress length coat ruined by another Gastonia cleaner (they washed it rather than dry clean) Jenn worked it by hand and restored to almost original.
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March 2017 by Christopher
Expensive
