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“For 10 years this staff have been loyal, dedicated and always greets customers with a smile. Matt and Vangie know us by name and address. Cullowhee USPS is the best.”
“I had the pleasure of witnessing Angel, the postmaster at Cashiers Post Office, handle a challenging situation with an irate customer today, and I was truly impressed. The customer was visibly upset, raising their voice about a package, but Angel remained calm, and professional throughout the entire interaction.
Angel listened attentively, acknowledging the customer’s frustration without taking it personally. They explained the situation clearly, offered practical solutions, and even went above and beyond by checking the back for an update and talking to other workers for most assistance.
It’s clear Angel is dedicated to exceptional service, handling difficult situations with grace and professionalism. The Cashiers Post Office is lucky to have such a skilled and caring postmaster!”
“I've been in post offices from Illinois to California. The woman who works here (Robin) is always kind, patient, friendly...It's shocking because USPS doesn't staff this place well. It's normally just her running the counter solo. That's gotta get old. But needless to say, Robin is always pleasant.”
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“I just wanted to share some positive feedback about the new hire at this location. It’s great to see a new face. She is incredibly welcoming and does a great job. A fantastic addition to the staff, and we’re really glad to have her here. I hope she knows she’s doing a wonderful job!”