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January 2024 by N. N. Willis
My mother has complained to this company for abut a year about the dangerous trees in her yard. One tree already fell on her car and damaged it. The company refused to cover the cost. There has been several other occasions where parts of the tress have fell. By the grace of God no one has been hurt. I cannot for the life of me understand why they will not do the basic things to ensure there is no danger to life, limb, or their own property. I would not suggest dealing with this company. If I could give them a zero out I would. Seems like the situation is now a lawsuit waiting to happen.
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August 2023 by Michelle smith
I am very big on customer service and how you treat people and when I say the experience every time I called or went to the office to ask a question about the application process was wonderful never did I have a problem or did I get any issues about answering my questions. Thank you for your kindness
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April 2023 by Jhanasia Gaines
This company has given us nothing but professionalism. We've had no issues at all, and we were told that if there were any issues later, then to let them know immediately. Ms. Kim is always helpful any time my partner or I give them a call and we both are extremely appreciative of that. If you're thinking about looking into buying/renting be sure to check them out!
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February 2023 by katti03 R
You need to put property listings on your site. Not everyone trust Zillow and Trulia
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October 2022 by CHEEK First
From the first day of inquiring I was greated with a warm welcome, very informative review of properties and availability information. This was a process for my 84 year old father so it was most important to see great customer service , someone patient and willing to answer questions at any time. On the next day of our visit we met the Property Manager and we were even more impressed. Once we did the walk through of the property and the unit, we didn't need to see anymore we knew this would be his new home. This process was complete with in 3 hrs..,now 30 days in and he has only had one request which was handled immediately. Thank you again and I am glad we made this choice for his future.Sincerely,Wilhelmina Cheek and Daniel Faison
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September 2022 by King Sykes (kingCj)
I've been a resident under this company almost 5 years I'll say in all honesty I've always been treated good with any reported issue it was taken care of quickly I'm very grateful
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September 2022 by Christopher Lutton
The greatest experience that I could have imagined.... I must humbly thank the office staff for getting me into a great affordable apartment in Goldsboro.... the process was extremely easy.
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August 2022 by Eric Bates
I was searching for a place for me and my daughter and saw a listing by American property management and gave it a try...best decision I ever made! After the viewing and filling out my application I was shown what I felt was sincere kindness and love about trying to find you a place that you can call home....I found it at American property management and the love I was shown makes me feel like I found a place that cares about their tenants and and considers you family as well!❤
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May 2022 by Robert Mitts
The greatest experience that I could have imagined.... I must humbly thank the office staff for getting me into a great affordable apartment in Goldsboro.... the process was extremely easy.
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May 2022 by Carmen Ortiz
Een with them for over three years they definitely need a 24 hour emergency service number my central air stopped working on Friday evening and the office was closed so i have to call it in Monday cant come sooner cant take this heat
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April 2022 by Nikki B
The lady in the office is very rude and a nasty person. I spoke with her twice on the phone and both times and both time I spoke with her I have been respectful but she has had a attitude and was very rude. She will not answer any of your questions but will hang up in your face. They really need to replace her with someone who likes their job.
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March 2022 by Kim Lane
Extremists & Extortionist. Charging over $200 to change locks. Just get a gun, it’s more cost efficient. Supposedly, I have 5 different locks that would result in the fee of $250. In due time, I will leave this rental agency, I’ve never been charged that amount of money to change locks. Absolute hustlers….
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October 2021 by Lajasima Best
I was sick with covid I told them I had the rent money n didn't need to be out but they couldn't understand that so I had to go out sick weal as hell to get the money order n pay them damn near passed out doing it then this month they know I was out sick n waiting on assistant to pay them n they want me to pay them plus the money they gonna get from the hope program I'm so sick of them they so sorry I DO NOT ...I repeat DO NOT recommend
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August 2021 by T S
update: posted this 11 months ago someone came out after and lot was cut. Here we are in July grass has not been cut since last summer. no need to update pics.We rent a mobile home lot at Country Western Mobile Park off Central Heights Road. For the most part it is a decent place to live. Most of us came out here when we were younger and now that our Children are grown and gone its really quiet out here.My husband keeps our yard neat and grass cut as most in my area do. With that being said there is a vacant lot on Hilda place that the grass has not been cut since last year. Weeds and Grass are pretty high. I don't think anyone from Management ever ride out here and just survey the place. Our street sign Keith Place has been missing for every bit of three years or more, would be nice to have that replace to make it easier for guest or business people to find you.My husband is the one who goes to the office to pay lot rent, if I was the one I would have mention it to someone there.I ran across this website for reviews and decided I would take a chance that someone at Property Management would read this.It would be greatly appreciated if these matters would be attended to.Thank youSimmons
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April 2021 by Jowan Sutton
I had surgey and was out of work for awhile they helped me on rent frfr they really cool people if u know them not everybody value my thoughts but ole well they really do care about they tenants.