“I entered the store and was greeted by Tony. He diagnosed the problem immediately. The parts had to be ordered but would be in within 4 hours. I returned at the specified time. Tony came out with the replacement parts and installed them immediately sending me on my way. I appreciated Tony’s assistance and his knowledge of my situation. I will be back.”
“Asked if they resurface brake rotors, the answer was yes. Unfortunately, corporate rules dictate a minimum thickness greater than the manufacturer's minimum thickness. So you end up buying new any way.”