“We had a problem with the Enterprise rental that we had reserved and found this place 30 mins before it closed. It was amazing how helpful they were and it was cheaper than what we originally planned to rent at Enterprise. Highly recommend this place!!”
“The whole team is absolutely amazing. I have been with this location for 4 years now after leaving Aarons. Lori has done nothing but been great to us. I have never had a issue with this location. Lori, Angie, Mike and the drivers definitely deserve a raise.”
“What started out as an absolutely horrible morning on the phone with Hertz’s call center ended in a truly and honestly delightful surprise — and with a happy customer — thanks to Jessica at Hertz Goldsboro.Jessica, who is the local agent here it seems, was an absolute pleasure to work with. She gave me a call after Hertz’s call center processed my claim (which was an awful experience but…) and made me feel at ease from just her kindness and collegiality on the phone. She assured me on a busy holiday weekend that she’d have a car for me, and was very kind and inviting toward me even though I admittedly was a little frustrated overall.When I arrived at the Hertz, I was so delighted to see that it was her at the desk, and she even remembered me from our phone call. She made me laugh from the moment I got in the door, had me in and out of the office within 30 mins with keys in my hand, and even went so far as to take me outside and helped me check out each of the cars she had available to make sure they met my standards.She also was incredibly knowledgeable in explaining the rental process, costs, etc. and answered all the questions I had perfectly.Jessica is a true gem at Hertz. She — the sole person in the office at the time might I add — is the reason this location is a 5 star Hertz in my view. From start to finish, she was amazing.”
“You should check the vehicle for things like oil, windshield washer etc. Also, the windshield itself should be cleaned from the inside and not have feet prints. You need to better explain the $87.21 that you take at the beginning because I understood that $50 was suppose to be a deposit and it was not deducted from the final cost nor was it returned.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
