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August 2023 by Jon Walls
One of the absolute best customer service experiences i have ever had! I ordered a pair of Redback boots, and being Australian the sizes are different. I called and they already shipped the first pair. But they sent me the correct size with a return slip for the old set before i received the first set. They went way above and beyond what a company should do, and i STRONGLY recommend this compnay! Local places always provide amazing service for people! I can never understand why people always shop at big box stores! Thank you so much for your absolutely amazing customer Service Country View Western!!!! You guys are The best!!
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August 2023 by Jesus Vasquez
Ordered thru Amazon from this store. I was not aware of return policy & asked for a full refund. UPS delivery carrier put tap on my return to them and I'm being charged for restock fee because of it. The boots are still new. Nothing wrong with them. Just watch out for this place you guys.
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June 2023 by Michael Munn
The store was very clean and the atmosphere matched WHT was being sold.
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May 2023 by Andrew Mcc
Great selection actually found what I wanted.
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April 2023 by Andrew Mccullough
Great selection actually found what I wanted.
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April 2023 by J.B. Kincaid
One star, is one star too many! Their customer service is probably some of the worst I’ve experienced. Rude, belittling, condescending, don’t return calls, change their story based on who you talk to, and just overall a horrible experience. Needless to say, I’ll be taking my business elsewhere.
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March 2023 by Nicole Scholl
The staff was friendly and helpful. Knowledgeable about the merchandise that the store carries.We will definitely visit again.
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March 2023 by Bounty Hunter
Very small selection of western ware. You have to wait forever to try on a pair of boots. I went there to buy an expensive pair of boots and gave up due to the wait.
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February 2023 by D B
Ordered a pair of boots online. Opedend box and a pair of left boots in box. CVW emailed me a packing slip... Thank you!
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January 2023 by Tammie Fail Norris
Great store for western wear. You can be dressed head to toe, male, female, even children. Accessories available also. A little pricey.
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October 2022 by al hill
Awesome country western store!
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September 2022 by Jonathan Johnston
Great selection and great help. They helped us find the perfect boots, hat, and belt for my daughter’s birthday!!
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July 2022 by Rachel Martin
I bought a pair of Oakley Sunglasses yesterday. Unfortunately I got home and realized they had been scratched. I came back to exchange them immediately. The store owner told me I was had dropped them and there was no way they came out of the store like that. This is by far the worst customer service I’ve ever experienced. You don’t accuse your customers of lying. I spent $350.00 on boots and glasses yesterday. Please don’t make the same mistake I did by giving your hard earned money here.Response to owner:Actually you came to the counter and without saying hi, how are you, etc. Your first response was there is no way these sunglasses came out of this store like this…You didn’t ask if they got damaged. You didn’t inquire at all. Which is what was so offense and ridiculous. You don’t know me. For you to accuse me of lying was ridiculous. As a fellow businessman, I was shocked at your lack of customer service skills.The Scratches were discovered at the pool, when I first tried them on outside the store. I thought they were dirty. Like I said I didn’t wear them out the store. I brought them back immediately within less than 24 hours.If you have a no return policy that’s one thing but you insulted me without even trying to understand the situation and took zero accountability. Also you made the statement “who am I going to sell them to?” Then told me to get out the store. (Very professional).That’s why you have lost my business forever and been given a one star rating. One thing any business owner should understand is that people pay extra for good customer service and come back more frequently if they are treated fairly.Anyone reading this, I hope you will understand my frustration. I spend my money where I’m treated fairly and with respect. If you are looking for customer service and quality, don’t shop here. The beach isn’t much further than Goldsboro.
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July 2022 by Julie Kimsey
Great store, huge selection of boots, Dudes, xtra tuff boots and other nice shoes. Helpful staff!
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June 2022 by Crystal Kopec
absolutely love both of my boots from there. It was so worth the stop, especially for the shirts.