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January 2024 by Tina Lewis
Yes, I give Doug Henry GMC a five, a very Professional car salesman by the name of Nigel Hatcher helped my son find a car. He was very patient and went out of his way to help us.
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January 2024 by Debra Rowe
Sales team at Doug Henry went above and beyond to help me and my family with purchasing our new vehicle.
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January 2024 by Bobby Flanagan
I was super impressed with the quality of the people who were able to help me
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January 2024 by Josh Allen
5 STARS UPDATED TO 2 STARSShawn Hicks is the way to go. Very patient and ready to assist in your car buying needs. Will give you the information you want and not push anything on you. So I came back to go over my OVERALL experience and want you guys coming to the dealership to be aware of what is coming. So My Sales rep was still amazing. What was not amazing, I had been speaking with shawn for about a week to buy my 2024 Buick Envista, with my work schedule and living an hour away(Jacksonville NC) Shawn and I discussed that the vehicle was not there and would be by my day off. He had informed me that the car got there the night before. So the next day, My wife and I drove out to the dealership, where my car was there but ran through the shop for an inspection So we waiting for that to happen and then to through finance. We got there at 2PM and did not leave the dealership until 8PM. They gave us $50 gift card for the “inconvenienc”(which they were giving away anyways for people to “test-drive” a vehicle, also just a marketing ploy to get you to buy a car). Fast forward a month, and we still had not received our plate in the mail. Reached out to my sales rep which was let go, which I dont understand, he was a top seller 2 months in a row. 6 Days after I was supposed to get my plate, they reach out(i already went to the dmv to get my plate, cause I could see they weren’t going to help) to tell me they couldn't get my plate and I would have to drive out there to get my $39 plate filling fee instead of just mailing it. So they really fell off through out the whole process. If your willing to wait night/day for your vehicle and deal with terrible service the whole time,(hopefully you love yours like we do ours) then please go to this terrible dealership.
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January 2024 by natasha gray
My experience was fast and pleasurable. I told my sales rep what he needed to know and he didn’t disappoint me, he was very polite respectful and patient. My car buying process and experience with Brian R. at dough henry Buick GMC of Goldsboro didn’t take long as it have been in the pass with buying a vehicle with other dealers, his vehicle of choice was head on to what I was expecting and what I would have choosen for myself. Thank u Brian for the great car buying experience that you displayed.
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January 2024 by Rob Moscato
A very fair and smooth transaction. Highly recommend the dealership.
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January 2024 by Joseph Jones
The salesman was very friendly went out the way to get me the vehicle I wanted
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January 2024 by Kaden Chestnutt
Shawn Hicks helped me yesterday buy my first vehicle the experience was awsome and he didnt try to put me in a vehicle i didnt want i would recomend this dealer to anyone
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January 2024 by Thomas Chestnutt
This is 2nd time I have went to Doug Henry in Goldsboro NC ,to buy a vehicle and got good service all the way around
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January 2024 by Kemaree Hinton
Wonderful Experience! SHAWN HICKS was the most helpful person ever! Would recommend 10/10
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January 2024 by Shadcore
Couldn't find the car I originally wanted but they helped me find something even better while staying in my budget range. Thanks to Brian Reynolds
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January 2024 by Ron Whitley
Great sales man! He got my deal done and I didn’t spend all day at the dealership!
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January 2024 by Paiton Christley
Huge shoutout to Shawn for helping me find a perfect truck thank you!!!
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January 2024 by Carl Leake,Jr.
To God be the glory!!! Awesome dealership! Has been helping me since day one. From the automotive mechanics to the dealers, especially Mr. Kris Martin
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January 2024 by Tris Crawford
This place is sketchy. They send out a bogus "Win a Prize" raffle in the mail and it was this biggest scam and honestly didn't seem legal. You scratch or peel this paper and the number you reveal is supposed to match with one of 5 pictures listed above. The wording was very miss leading. My husband and I went to claim the prize we were manipulated into thinking we won. When we got there my husband went in and sat there for about 15 minutes while the staff at Doug Henry avoided eye contact with him and the other 5 people there to "claim their prize". After waiting, they took my husband to a different to room to get his information. He then learned that the entire thing was a scam. Turns out there was a different smaller number in the top right and THAT was your actual winning number. You didn't know you won till you wasted the time to go to the dealership in person. My husband was informed that he had won $5 (our "prize" was supposed to be $300). The salesman then informed him that the piece of mail that we received was sent out in order and to "check our neighbors mailbox". All I'm saying is be cautious buying anything from Doug Henry. If they feel the need to send out a scam like this then I can only imagine what they would do in the car buying process. No wonder Deacon Jones is so well known around here.
