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December 2023 by Arpee O.
I thought long and hard about writing this review and decided to post this because other people should know how trashy this place is and how utterly disgusting the staff are. My husband stayed here while working on the military base around the corner. It's unfortunate that the military would even consider paying for this dump. I visited my husband one weekend and couldn't believe the condition of the place. It was grotesquely filthy, smelled like ass in the lobby and the room was awful. Whoever decorated the place thought it'd be a bright idea to have a shower curtain placed right smack dab in the middle of the room apparently so one could separate the bed from the couch? Very strange. I left after a day and a half because I couldn't stand it. I've never stayed at such a disgusting place in all my life. But wait, there's more.... Upon returning home, my husband revealed some very disturbing information about a front desk person named Laura. Laura had been making lewd comments of a sexual nature to my husband for days. Teasing a man she knew was married, she being married herself. My drunk husband came in one night and the next thing he knew, she was upstairs knocking on his door. Well, she ended up sleeping with my husband. Yeah, my husbands a pig, but she took advantage of his blackout drunkness because according to her, he reminded her of someone she knew. This place is a mess, Laura is a mess, but if you like places with in-house whores, stay here. Beware tho, she revealed she's got a scorching case of herpes
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December 2023 by R G
Can’t believe Hilton actually has there brand on this.. if you like really thin walls and can hear everything near your door.. then this is for you. Front desk people don’t even stand up fro there chair to greet you.. so weird. definitely not a hospitality hotel.Find another hotel and save yourself some grief. will never go back to this brand. very low qualityRooms: room smelled bad.. not sure ifit was carpet cleaner or what. bathroom door closure is broken. Not good
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December 2023 by Abbey Mirabito
Our car was vandalized in their parking lot overnight. Hotel staff(manager) was not helpful. When trying to reach the manager we were given a business card that was the front desk phone number. We were told misleading information multiple times on when the manager would be in. We needed the manager to look through security footage to help us with our insurance claim. Now we have to pay a high deductible through our insurance to have our car fixed on top of spending hundreds of dollars on the hotel room. Will never stay at a Hilton hotel again after the way this hotel treated us.Safety: Our car was vandalized overnight. Hotel staff was not helpful with trying to help us access security footage to help us figure out who vandalized our car. We were told by one of the employees at the front desk that the manager probably won’t bother to look through the footage. Very disheartening. We usually stay at Hilton hotels when we travel. Switching to Marriott from now on.
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November 2023 by Reagan Toler
Staff was kind. Rooms were large! The hotel had a good gym, good size pool, some outdoor seating, and pretty good breakfast.
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November 2023 by Lorraine Frazier
We needed extra towels, the young lady at the front desk, said they didn’t have any clean ones and that she would wash some. We appreciated that.
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November 2023 by Philly Man
The rooms are very nice and comfortable. Only thing negative I have to say about this place is the maid service is a pain in the you know what....both times I stayed here, they knock on the door early in the morning to see if you left. Ech time they did it 2xs until I asked them not to knock anymore. Check out time was 12pm. They knocked twice throughout the morning. VERY ANNOYING
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October 2023 by Qiara McCain (QiMarie)
The first room I checked into the toilet was broken and would not flush. The front desk sent a maintenance person to the room and he did absolutely nothing. The front desk attendant, Laura, was able to switch me to another room. For the second room, the front door to the room barely closed all the way. There was no door to the bathroom, therefore no privacy. Also, the guests next door caused disturbances all night long until 1:00am when they were apparently removed from the premises. I contacted management regarding my experience and inquired about a full or partial refund and of course was given the run around, since I booked my stay through a third party website. Needless to say I would not recommend staying here and this experience has tarnished the Hilton brand for me.
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September 2023 by Matthew Ring
Floors around ac units were wet and roomsMusty. Not the staffs fault they were very understanding however I would have thought they would have refunded the one room.
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September 2023 by Allan Clark
Worst Hilton property I've stayed in ever and I'm Lifetime Diamond. Obviously checked out early as fast as possible.
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September 2023 by Moe Forte
From the beginning things went bad. We arrived at 10am but could not check in until 3pm. The front desk person kept telling us there was no rooms available. The lobby and the hallways had no working air conditioning. The TV did not have lower channels, the remote control did not work and there was no wifi the entire 4 day stay. You can throw your back out trying to open the room doors and the bathroom door did not shut the whole way giving no privacy. Also, the entire hotel would smell like sewage several times a day. I had to clean my own bathroom each day even after requesting the service. Something positive, the bed was comfy and the front desk worker, Georgia was very friendly and approachable.
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September 2023 by Michael Stout
+Customer service was friendly.+Rooms are spacious and clean.-Lobby and hallways need updating--pretty rough shape.-Breakfast was pretty bland, even for a continental.---Biggest negative was TERRIBLE internet. Super slow. I could not even open up my companies website portal. I checked with the front desk. They gave me a code that did not help. I ended up having to go to a nearby Starbucks everyday all week just to get any work done.
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September 2023 by madeleine carey
Cold rooms (in summer), comfy beds and yummy free breakfast. Black out shade and curtain to block light from door was an added bonus. Pool was fun for kids and decent temperature. Breakfast was actually so great. Waffle maker ftw and very fresh fruit. Hallways were hot and humid but that's really my only complaint.
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September 2023 by SayraMarie
This is the nicest hotel in Goldsboro. That is not a compliment. Dirty rooms. No mattress protectors. "Weird" stains on the curtain between rooms. So much was broken. It was too outdated for a "new" hotel.
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August 2023 by Kim F
For an off the highway stay, this hotel and staff were excellent. Amenities weren't bad at all. I look for cleanliness, most updated and staff, it met all 3 reasonably well, especially the staff.Nearby activities: Centrally located, to shopping and eateries except don't eat at Outback, food and svc sucked in a major way.
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July 2023 by Phyllis Green
Posted 5 star to get attentionThis hotel is not a Hilton. There are curtains hanging to divide the room (get the hospital aesthetics vibe) but no door on the bathroom (sorta out house feeling lol). They only clean the room on Thursday (hell I come here not to clean up). We had to change rooms because it smelt mildew and the carpet felt wet. There are bugs. The furniture is dirty. The door doesn’t close good. The first room didnt have a toilet seat I don’t even wanna give a star. Posted 5 star to get atttentionThe staff is awesome.Noteworthy details: This hotel is not a Hilton
