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January 2023 by Dustyn Rigdon
Great manager, and good easy to use units!
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January 2023 by Ephesians Barnes
I give this place a 5 star because the services here is very good and the people are so polite. I appreciate them so much.
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December 2022 by Lenny Zeruya
Misc $2.99 charge "that is just how the system rings it up". Semi rude.
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August 2022 by jeffrey anglero
Lady who answered the phone has Zero customer service tries telling me first come first serve when I had been calling the failing business since it opened and had been trying to reserve the night before on the website , take your money some where else is my opinion!!
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February 2022 by Lisa
I have been renting a unit at a property owned and managed by Highway 13 Mini Storage for approximately a year.I have always dealt with Brittany. She is professional, helpful, and friendly. She has always been available to me when I have any questions. Initially, Brittany made sure I rented a unit of appropriate size. She recommended a size that is perfect for me.The facility is neat, clean, and very well managed. I have never had an issue with cleanliness or bugs.Since I've been there, the property has been painted. This helps to easily guide me when I pull up to my unit.Also, the facility is located near a residential area. The neighbors are very observant. When I needed to be there after dark one night, the police arrived to make sure I belonged there. It made me feel safe for myself and my belongings.I highly recommend Highway Mini Storage if you're looking for a storage facility in or around Goldsboro.
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December 2021 by Yanet Cast
It deserves review? Worst experience ever in North Carolina! The manager at the storages in 13 North in Goldsboro NC, has been the worst costumer service, she is unpunctual, once she was there she treated me awfully, discriminating me and my friend because her English was not perfect!! She ended up not renting the unit just because according to her our language was not enough to communicate!! Very rude and impolite! I Do NOT recommend this place to anyone!! We should all we treated respectfully!!After communicating with the owner! She was nice and gave us alternatives! We had a conversation and she asked us to go back and rent the unit! But We have already rented another unit on Wayne Memorial! Thanks to the owner who was nice and kind!Maybe next time! We will do business!
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November 2021 by The Wash Barn CO.
The storage units are fine. The problem was the manager that works in the building. When we were all finished with our storage unit I called to let her know that we had moved all of our belongings out. She asked me where to send the deposit and I explained to her that we were in between houses on the Air Force base because I was in a car accident and am immobile for 3 months and needed to know just a very generic time frame as to when the check would be in the mail. She then got extremely rude and nasty with me and was completely inappropriate with me. Instead of saying “ I can get in touch with my accountant and check the time frame for you and see what we can do” she just went off on me and made me feel like I was in the wrong for asking. I’d steer clear of this facility as their prices aren’t any different and you might not have to deal with an attitude.
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October 2021 by Phycion Holloway
The worst ever the staff is very nasty belligerent just the worse dont recommend this place for anyone
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August 2020 by Amanda Fralick
Service with a smile
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January 2020 by Rachel Jernigan
AWESOME people to work with, especially Courtney! They are always quick to respond, are super friendly & transparent, and maintain clean/secure units and property!
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October 2019 by Janet Finch Ream
very friendly, clean and secure.. will continue my business with them.. Courtney is extremely helpful
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September 2019 by Spooky Goose
Courtney is very helpful and friendly. The units are affordable and decent.
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August 2019 by Leona Mansfield Mozingo
Nice place. Seems very secure and well maintained. Very friendly and helpful staff. I highly recommend this mini storage.
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August 2019 by Maygan Walker
I had a unit with them for a few months, the customer service is AMAZING!! The grounds are so clean as well!!
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August 2019 by Gabby Lawrence
This storage facility is very clean and well managed. The ladies in the office were very helpful and a delight to speak with. I will be using this facility every time.
