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September 2023 by Kevin Cochrane
My wife and I purchased a home from Modern Housing in 2020 and moved in during May of 2021. We order the Carolina Pines model with a 9/12 roof pitch with walk up attic space. When we first looked at the houses there we talked with Buddy. He was very helpful and kind. We really like the service we got there in the beginning which is why you chose to go with them. That turned put to be a mistake.The first major problem we ran across was the power to the living room breaker. The breaker would immediately trip when it was turned on. We called Scott who sent his electrician to inspect the wiring. After going under the house and inspecting the connections, the electrician said he didn't know what was wrong with it and that we would have to have the factory that built the house to come out and look at it. Turns out the electrician Modern Housing used to wire the staircase wired it improperly.That brings us to the second issue. The electrician that looked at the wiring failed to tell us that the main water feed pipe under the house was spraying out all over the crawlspace even though he was just under it. After he left, I was leaving and heard the water running under the house. Appearantly that was out of his pay grade or something....The next major issue we had wasn't long after when we started to notice the floors were wavy. Not just a little wavy either. A marble could catch air off the floor if it was rolled fast enough. That problem was only fixed partially and the contractor that was sent out here couldn't tell me exactly why that happened or what was causing it.Now we're going to get into the main reason why I would say shop somewhere else. MPH plumbing is who Modern Housing used to install our septic system and lay the rock down for out driveway. After a few weeks we noticed that the WHOLE top of the septic tank was exposed. I tried multiple times to get Scott at Modern housing to contact them for it to get fixed. The service I got during that period of time was the absolute worse. It got so bad, in fact, that I even tried to speak with Danny the owner. Yet time and time again we were put off in the most unprofessional way. The issued did get resolved after about 7 months and a million phone calls.Those are just the big issues that we dealt with. I could probably write a whole book on how bad the service is here after they have your money, or how bad the quality of the build is in the home. Even the wooden steps that were built for the house had nails protruding from the rails! Unless you want problems that they will put off and ignore, I would suggest buying stick built homes. They cost a little more but are way worth it as far as quality. If you are going to buy a manufactured home DO NOT SHOP HERE!!!!!
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March 2023 by Bettina Culler
Buyer beware! DO NOT purchase from them. Your American dream will become a nightmare. Multiple big issues from start to finish. We still have issues that were never addressed by the dealer. Will file with the BBB.Just a few pictures.
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March 2022 by Sabrina
Extremely helpful throughout the entire searching/buying/construction process! Willingly answered all questions and phone calls with no hesitation. They definitely went above and beyond to walk us through the process.
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March 2022 by Melissa W
Very friendly staff. No problem answering any question. Best part is they are not pushy and follow you all over you while you look at the houses
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March 2021 by rusty lamphear
Super service
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March 2021 by B Walker
Scott is very knowledgeable and customer friendly as well as answering any questions you may have regarding mobile and modular living
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March 2021 by Tony Allen
Good pricing nice houses
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March 2021 by N Lund
Very knowledgeable and friendly staff. Nice selection of homes and options and they are with you every step of the way to help or answer any questions. Highly recommend this company.
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March 2020 by Tina Deshea
We purchased a washer and dryer from this company and the dryer broke after 1 year and the washer broke after 2 years! Their prices or very high!
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March 2020 by Marie Hopkins
I stopped in to look at modulars and have been going over floor plans. Jerry is straightforward with his pricing and options. No gimmicks! Which is absolutely wonderful! No sales pitches or trying to talk you into something else. Their prices are very reasonable. I would recommend anyone looking for a modular to stop into Modern Housing
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March 2019 by Sharon W. Froehlich
Great team of Professionals that sell a quality product. Very helpful when you go the lot to look around. Very knowledgeable about their product and their process from start to finish.
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March 2019 by Kelsey Strickland
Recently, I decided to stop by Modern Housing just to “look” at their selection of homes. I’m so thankful I did. The homes are gorgeous inside and out and Danny was super helpful. He really took time to answer all my questions and concerns about buying a new home. When I’m ready to buy my first home, I will definitely be going back to Modern Housing.
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March 2019 by Craig
Modern Housing in Goldsboro is a great place to buy a new home. I have had dealings with Danny and Jerry for many years and they are great to work with and will provide excellent after the sale service!
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March 2019 by Shannon Joyner
This has been the worst most unprofessional experience I have ever dealt with. As beautiful as our home is it came with a lot of unnecessary headache and problems because we chose MODERN HOUSING OF GOLDSBORO to build our home. We moved in 4 1/2 months behind schedule, we had to find our own contractor to do our hardwood floors and handrailings because modern housing did not provide what was advertised, which by the way thank you chris long you were amazing! We had to go and find our own stone for the home because even though we said we wanted the same exact stone that they advertised,once we signed the contract and got ready to do the stone they informed us they dont have a stone that color that the picture is photoshopped!!! Just about every inspection involved with this house failed at least once but most failed 3 to 4 times. Multiple times we would call to get an update or to see why weeks would go by with no work done and would not get a returned phone call...sometimes we would get a text if lucky. The man working with us at modern housing cussed and yelled at john on more then one occasion and had the nerve to threaten taking me to court because I would not commit to a closing date when he wanted me to which was because the house had electrical issues missing quarter round, and we were waiting on a check over $2000 that he owed us. Now here I am today in my new home (been here a week) along with people from the factory because we are again having electrical issues, our exhaust fans dont work, and our tile is coming up in the kitchen. So long story short dont use modern housing to build your home!
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March 2018 by Amy Bullock
Simply amazed these guys would get any less than a perfect rating! Super friendly, extremely professional, and ready to help design and build your dream home! I would definitely recommend Modern Housing to anyone ready to buy a home! And I have! Thank you for your impeccable quality service!