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February 2024 by JULIE Whitfield (Clerk of Court)
Great Customer service . Had to order and then return and it was painless. Made my experience a great one even with the hurdles I had to jump through.!
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November 2023 by Chastity Collie
Came in today with my grandma and daughter. The man with the long hair greeted us and was kind but another man with dark hair was not the nicest. My grandma had to flag him down to get his help and he seemed annoyed that she asked. I accidentally left a paper from a pair of shoes I tried on (which I bought) next to the chair and when I got to the register he threw the paper on the counter and mentioned cleaning up the mess. I realized that I left it after that and apologized twice and he completely ignored me both times and was super rude throughout my check out. Even my daughter, who is 8, noticed his attitude and asked me why he wasn’t being kind when we left. I tried to brush it off afterwards but it really rubbed me the wrong way. I realize customer service can be difficult but I was actually a nice customer that spent over $100 on shoes. I didn’t really owe him an apology since it’s his job to keep the store clean but I definitely feel owed one.
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September 2023 by Bryan Hernandez
Very unprofessional, we were walking up to the store the locked the doors there was still like 10mins left to closing
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August 2023 by Ronald Mac Rae
Fair selection of brand names at reasonable prices, friendly and helpful staff.
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July 2023 by Jesus
Kicked out because we were to "loud"
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April 2023 by Eladio Delgado
Pricey but great selection.
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November 2022 by Amy Harrison
I went in to make a return and they would not take the shoes back. I explained to the older lady with grey long hair that they were absolutely never worn out side of the store or my house (just to try them on and to break them in). She insisted they were worn. I have attached pictures. When I walked off the gentleman behind me walked up to me and said that she rolled her eyes at me when I walked off. He spoke with her about it. I will return these to another store but I will never purchase from this store again. I have read several other poor comments about the same rude lady. *Pictures of shoes attached.
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November 2022 by Amy Davis Harrison
I went in to make a return and they would not take the shoes back. I explained to the older lady with grey long hair that they were absolutely never worn out side of the store or my house (just to try them on and to break them in). She insisted they were worn. I have attached pictures. When I walked off the gentleman behind me walked up to me and said that she rolled her eyes at me when I walked off. He spoke with her about it. I will return these to another store but I will never purchase from this store again. I have read several other poor comments about the same rude lady. *Pictures of shoes attached.
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August 2022 by Lynn
What is wrong with the people who work here/ extremely rude down right hateful. The owner needs to fire all of them.
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May 2022 by belinda osorio
They had a great sale of buy one and get one 50% off
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March 2022 by Dawn McCullen
Had exactly what I was looking for. Great price. Quick friendly service.
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March 2022 by MAN WITH A FRYIN' PAN!
They have a BOGO sale that you have to pay attention to. Some things don't qualify.
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December 2021 by Andrea Ajagbe
When I entered with my adult daughter there was no greeting from the staff. Moments later two white males entered and were asked if they needed help finding anything. My daughter was bothered but I decided to stay because I really wanted to find a pair of knee high boots. Unfortunately options were very limited and I didn't find anything I liked. As I excited I said goodbye to the female staff I saw present but there was no audible response.
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December 2021 by tina monroe
Love the selection and the did have size 11 which most don't carry. The outlet seems to have more to choose from in Smithfield. Clean store. Friendly workers.
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August 2021 by Donna Spencer
Good selection of sizes and varieties. Clean store helpful associates.
