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November 2023 by Carl Brow
Clean place. Always felt good about my things being there.
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July 2023 by AUSTIN MITCHELL
Brett, and Mr. JL were excellent to work with. Everything was delivered, and picked up as described. Extremely courteous, and helpful through the whole process. Highly recommend this company!
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May 2022 by Phil Hardy
Great experience! Very clean. Staff very helpful and I would highly recommend them to anyone in need of a storage unit. Thanks J.L..
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March 2022 by Luretha Lewis
Very clean, safe environment.
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November 2021 by Desirae Rhinesmith
Had all of my belongings out by the first and they still refused to refund me that months payment. They were very rude and didn’t want to work with me at all. So I’m paying for a whole month at a storage unit that I’m not even using.
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September 2021 by Jack Towne (JT)
Nice facility and My Aunt had been there for years so I assume they have great customer service.
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May 2021 by J Hall
Nice facility and My Aunt had been there for years so I assume they have great customer service.
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April 2021 by Luke Frederick
Great staff and clean place! Will be using again!
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October 2020 by Amanda Lucas
Had trouble making payments online each month for the past 4 months and when sending an email this last time to let them know, I didnt get a response until 2 weeks later. When I let them know I had sent that email weeks prior she told me the email just went through that day and her closing response was "who knows??". After having a unit for almost 2 years I thought that I would have gotten better customer service then a 2 week later "who knows??" So we cleaned out the unit today. I do not recommend this facility!Responding to The owner:I cant find a way to reply to your response. But yes everything that you have given in detail is exactly what I explained (I did change 3weeks to 2weeks) I left a 1 star review because of Lisa's customer service. After logging in on Sept 2nd with several failed attempts, I sent an email on Sept 3rd to give a heads up that I had been trying to make a payment but it would log me out every time it asked me for my code. No I was not charged for any late fee (never said I was) but that was the purpose of the email. When I never got a response, I logged in again on the 4th for a last attempt and it went through. I was taken back when I got a reply on the 16th to an email that I had sent on the 3rd. Why it sent on the 16th is probably the same reason why I was getting logged out of my account with trying to make a payment . I am only giving MY experience. I understand the payment thing is out of your control and that you accept payments over the phone, but do you accept payments over the phone after hours? Some people have jobs where they cannot sit and pay bills during bank hours hints the reason I was using the online option.
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March 2020 by Moe Abduh
refused to honor advertised promotional price for the first month but the manager fixed the issue.
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June 2019 by Neal Benton
I had hurricane damage and Security Mini Storage provided a clean well built portable storage unit delivered to my site. My property was on a hill but Security put the unit where I needed. This unit was an integral part of the renovation project to my house. High mark for quality of the unit and the professionalism of the entire team at Security Mini Storage.
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January 2019 by Jessica Butts
Getting a unit was instant, easy, and incredibly convenient. The units are clean. They have climate controlled units and those that are not. I was surprised at how cheap it was to get a unit here. We actually ended up with two units because, when we moved, we needed a place to store our furniture while we were waiting on our new place.
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June 2018 by Kenneth Bellefeuille
Friendly, professional, service. They went out of their way to take care of our needs.
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May 2018 by Aaron Taylor
Wounderfull staff and one of the cleanest places to rent from.
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April 2018 by chris hazelton
The price kept goin up over a 3 year period. They will not prorate your last month if you leave on the first you pay for the whole month. Not cool!!!! on the bright side it was easy to rent a space.
