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March 2024 by Julie P.
Donna was wonderful
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March 2024 by Demetrius Cogdell
I have paid money for Next day Air delivery for a very,very, IMPORTANT document only to find it this morning wetter than the Atlantic Ocean ?on a rainy day no knock no ringing the bell now what? am I supposed to do with something I can't even read come on people my 2 Year old knows how to protect his toy's from the RAIN ☔ my Stuff is as important to me as the stuff in your DooDoo Brown Truck all this could have been be avoided with something called PlASTIC in case of inclement weather like rain DUH ! Thanks for a worthless document I can't even read.You got some pre written response sorry we didn't meet your expectation that's even more worthless to me at this point just be ready to pay for another delivery and I would like a Manager to deliver this time!!!
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February 2024 by Terry Bryson
PRAYER WORKSHere is the Answer to the missing Document By UPS. From Jan 25 to Feb 3rd the documents went missing. On Sat Feb 3rd a phone call to the Sender of the Documents was contacted by a Lady in Pikeville NC using The Phone number found on the check, saying she had what appeared to be very Important DAR Documents. Her Husband had ordered a computer monitor, and the paperwork was inside that box! The Box had been opened, and then taped to reclose it. ????????? SUSPICIOUSAfter a 3 way call the Lady Volunteered to drive the package to my house, 30 minutes from her home. The Documents were repackaged and mailed To DC hopefully they will meet the deadline to be filed.
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October 2023 by Second Chance
Shady hiring practices.
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February 2023 by Tammie Fail Norris
Check hours for drop off at shipment. Very fast and curtious employees. Very helpful. Got home, already had confirmation from store that they received I was returning.
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December 2022 by Susan Trejo
Customer service is A**. And one of yall drivers STOLE my package. When we went to stop driver he just drove fast as if he didnt want to get caught. Package was delivered but nothing was inside the package because it had been opened.
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August 2022 by Michaels buhu
I usually don't do this but the customer service needs some serious improvement. I recieved an email stating my package was delivered, and it definitely never was because I was home all evening when it was supposedly delivered. Trying to talk to customer service to get more details on what was going on has been a nightmare. Tried talking to someone and also submit a claim online just to be told that I could not be helped. Unacceptable UPS...do better!
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August 2022 by Tim Wright
3 straight days of my packaged being delayed due to "Emergency Situations/Extrememe Weather"...it's been sunny all week. If I want to reroute and pick up personally, I have to wait at least one business day and pay extra. I have to pay extra to do their job for them.
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August 2022 by Brandon McCoy
They don’t know how to read addresses and just leave your package anywhere. Take the hint ups take a picture of where you dropped it off like Amazon does. Messed up my whole weekend planned trip because they just drop your stuff off anywhere.
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March 2022 by Paula Craig
Got what I needed. I hate UPS because they ran over my dog's head and would not take responsibility for it but they did what I needed to have them do this day.
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March 2022 by T-Rex Crawford
UPS was really fast and made the shipping process very simple.
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February 2022 by Pamela Parker
My package was left at the main road with a note saying my path was muddy which in fact the path had dried out and was not muddy. Don't appreciate him doing this. Anybody could have stopped and taken. Ups travel down my path for deliveries before. This needs to be checked into. This package weighed at 200 lbs. See my photos I took showing the item and its location to the highway and my house. My husband saw it by our path when he came in or otherwise never known it was there.
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February 2022 by David Parker
Love this place, workers are so friendly, and everyone gets along. Great amazing atmosphere!!!
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January 2022 by Yeroc Ttej
Wish it was a zero. Ups told me my package was delivered.no delivery was made. As I sit by my door daily. Can't talk to no one but a computer.no help.i was told to fill a claim out. Wow..today no one work . also no one is in charge. Im so sick of being lied to in my face. Looks like another fed ex job.maybe my package is in the woods.
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January 2022 by Tavares Green
They hired me for a job but I only went one day and haven't been back since reason why I really don't know hey mister Mike Wilcox was supposed to call me with my schedule but he never return none of my texts or none of my phone calls so I never knew when I had to go to work that is not good business
