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January 2024 by Rhonda Leigh
if I could give zero I would. I’ve moved and have had several packages that have said they’re delivered but I’ve never received them. They keep playing with people items that they’ve spent their hard earned money on.
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January 2024 by Amon'e Brown
Friday morning I came in to send off 2 packages for 2 of my deployed loved ones. I brought in my own box but it was oversized and there extra space in the box. Since the box was bigger than what I really needed it would have costed more to send off. There was a nice young lady working that morning who took her time to find me the right size box which helped me save some money to send off my packages. When I went to pay for my packages my card declined and my phone is off so I couldn’t log into my bank to transfer the funds I needed to pay. The nice lady who was working that morning pulled out her phone and paid for my transaction. At that moment it was one of the nicest gestures I think I received in a while and that morning I prayed over my pockets and I know an answer prayer when I receive one. I’m not sure if I properly thanked her bc I was a lil overwhelmed w my card declining and there was a line behind me. But she told me to pay the blessing forward and I will. I just want to thank usps for employing her and I don’t know her name but I know an Angel when I’m on the presence of one and she is definitely God sent. Thank you <3
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January 2024 by Kindle O'Connell
Great customer service and products at this location
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December 2023 by Matthew Pough
Went to this location today and I was in and out in no time. Everyone that was working at the counter/registers had a pleasant attitude.
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November 2023 by jane hinnant
I wouldn't even give one star. So rude!! And my mail carrier was delivering my mail today and I was 15 foot from the mailbox with 4 packages that needed to be mailed out. He looked up, saw me and took off!!!!
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September 2023 by Alexander Corefuentes
A person for this one who attends to customers mmmm. no good 30 minutes waiting
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March 2023 by Aus
Had a package I ordered from ebay returned to sender... the address was wrong? Weird cause FedEx and UPS have no problem with the address. No wonder this place has the worst ratings I've ever seen. HIGHLY do not recommend using this place or ordering anything if it comes through USPS. The USPS should've been shut down
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March 2023 by CLU55
Would Give negative stars if possible. It never fails that an Amazon order can travel half way around the world on time then get to Goldsboro NC and get delayed! And to top it off there is no weekend pick up available so that the customer can have an option to retrieve their own package on time! The entire Goldsboro USPS needs an upper management OVERHAUL! 4 times in the past 2 years they have delayed my shipments and it is beyond getting old!
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December 2022 by Cameron Scott
The people that work here are AMAZING. Very kind and cool people. My favorite usps location to go too. The young lady with the glasses and the middle aged gentleman are great people. And are the primary people who I interact with when coming there. Very great location.
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December 2022 by James McGraw
Slowest USPS I’ve ever been to. The workers are in no rush to help people, and don’t care about making people wait. They refuse to open up another line to help customers and reduce the congestion in the lobby/ waiting area. It took 40 min to send out 2 packages today
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July 2022 by Jim S.
Staff was polite, professional and helpful. The wait was short, but the staff did not rush when interacting with customers.
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July 2022 by Caitlyn Kachman
They haven’t been delivering my mail and yesterday they sat outside my home for several minutes before they left and marked my packages available for pickup despite the fact that I was home all day with a clear, pet free yard and driveway. I scheduled redelivery for the following day and it is not back out for delivery.
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June 2022 by L
I only go here because the other place is closed most of the time.The employees are rude and awful to talk to. They’re unhelpful and sometimes just plain mean. I’ve never been so frustrated dealing with a post office in my entire life.
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May 2022 by Sierra Williams
Absolutely loved the fact I had to pay $4 for one single piece of tape even though she had the tape gun sitting right there. Ridiculous. I bought a roll and left it there because I don't have a use for it and hopefully it will prevent your customers from becoming upset when they realize they too have to pay $4 for a single piece of tape. It was my birthday gift to YOUR customers. Ridiculous.
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March 2022 by Kyoko Chez
I never like going to this post office even if I’m in Goldsboro. I always find them rude. I had a package returned to me (return to sender) Now I will admit that the address was missing a few numbers but I didn’t notice it at first. So me thinking that it was right, I went to the post office and asked them if they could fix it. If it was possible. The payment to send it was $16.25 so I didn’t want it to go to waste. So when I asked the person (I can’t remember if they were a woman or a man) if they could help me so the $16.25 wasn’t going to waste, they redirected me to a woman. I think her name was Teresa? I asked her nicely about it but she seemed ticked off. When I asked her what will happen to the $16.25 I spent to send it she raised her voice at me and said “WE DID OUR JOB, THE ADDRESS IS WRONG!” It startled me. I tried to lower my voice because I hate being the center of attention and I could see other people waiting in line looking my way. I don’t know how the postal service works entirely but I was wanting a clear answer. So I asked her again about the money I spent to send it and she still yells at me saying the exact same thing. I hate confrontation so I nearly started to tear up, whatever irritated her before I came, there was no need to take it out on me. This is why I prefer another post office near where I live.
