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December 2023 by Walter Jones
Got help immediately and professionally
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October 2023 by Melody Freeman
Not as good as they use to be but still a great store. The one in Rosewood is the worst store ever. I will go out my way to come to this one instead. Everyone there has been helpful and nice.
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October 2023 by Bat Man
I recently moved to Goldsboro, and had issues with the service. I spoke with Jon at this location and he was very patient, which i wasn't in the begining. He explained everything to me and i would highly recommend him to help you with your service, be it new service or changes to existing service. Very honest and sincere. Thank you Jon. ?
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September 2023 by Vere arteaga
Love the atmosphere and employees here, Allesandra was very polite and helpful during our whole transaction, she helped us add a new line and set up our new phones
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September 2023 by darkishweb (poorhonestghost)
The guy who helped me upgrade my phone was really chill and friendly. I appreciate his patience when dealing with me
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September 2023 by Stanley Kelly
Manager Dennis is very rude and not interested in actually helping people. Very smart mouth.
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April 2023 by Sam W
Thank you so much! We rushed in last minute, 15 minutes before they closed, for help with phone activation and SIM card issues and couldn't have left happier. Quick and kind service, we were out the door in like 20 min with phones working!
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April 2023 by Sammy Sam (Sami)
Thank you so much! We rushed in last minute, 15 minutes before they closed, for help with phone activation and SIM card issues and couldn't have left happier. Quick and kind service, we were out the door in like 20 min with phones working!
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April 2023 by Season Elrod
I am gonna mid grade this store. The people in there are really nice. But a HUGE turn off is the hours. 10-6/10-5??? If they are short on staff and need to shift their hours for coverage. It would make way more sense to open like at lunch time and stay open later. Or at least later on Friday or Saturday. I went up there after work and picked up my kids... We got there at 630pm to trade in my son's phone phone. And they were closed.... Multiple people got there about the same time as us...on a Friday evening. They miss out on so much opportunity $$$ closing early. Closing that early gives a lot of people, little to no time to stop in. We like to help our local businesses. But we work too. I don't have a job where I can request time off just to go get a new phone.Still love Verizon.... But disappointed that they changed the hours. Because I not a fan of the other Verizon store on the other side of town.
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March 2023 by Eric Simmons
Walked in with an account question and an employee rudely dismissed my question with a phone number to call.
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March 2023 by Clifford Benton
Gave great advice on my future purchase.
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February 2023 by Marty Massey
The manager, Dennis, was extremely helpful and knowledgeable, and answered every question with a well explained answer.
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January 2023 by Angela Dunlap
Went in for a sim card & didn't get one...said phone didn't need it & was fine, even after I told them that's all I needed to fix my phone
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January 2023 by Edward Dawson
My provider for many many years. Always treated with respect and always helpful
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October 2022 by Alien
I had decided to change providers. There was nothing wrong with Verizon service. I just couldn't afford the plan due to pandemic and current financial situation. Had some glitches transferring current number to new provider. Verizon rep was very helpful and polite and understood the situation. I'd had them for 2 years and had absolutely no complaints.
