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April 2024 by Dawn Walters
They misled me telling me that they were working on my prescription not even five minutes later, they were "out of stock" they will not see me as a customer either very disrespectful and very rude!! Due to your slack pharmacy, I will not be areturn customer! You've lost me as a customer!!!!
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January 2024 by Barbara Espada
A pharmaceutical technician gave me issues with my RX pick up. One told me a half hour so I come back a half hour later, then the one with the issue said I had a different insurance so I couldn’t get my scripts. Meanwhile my anxiety is through the roof and my BP has gone up; scripts that I needed. Finally call back like what is going on and a different tech has a tude cause as you can imagine I’m livid at this point. Walgreens; please hire better techs so when I need my meds I can get them or be explained in a professional manner what’s going on so I don’t have a heart-a-stroke while they figure out how to do their job!ThanksAn unsatisfied customer
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December 2023 by Sydney Warlick
This is by far the worst pharmacy and Walgreens in general I have ever been to. Went last night to pick up medication for my husband and I. We came at a busy time so I understand they’re just trying to get people in and out but while waiting in the line inside the store, the two techs working the drive thru, one a female with red hair (whom I’ve had a run in with previously for being disrespectful and having an attitude with me directly) and a taller male. Both were speaking horribly to patients in the drive thru. The male was straight up yelling at a lady in the drive thru because she couldn’t hear him. The female was telling patients not to come to the pharmacy unless they receive a text that their medication is ready. The tech that was helping us inside, another male, gave my husband my prescription and said “we don’t have your insurance”. And was going to make him pay the full price without checking or putting his insurance on file. Understandable that everyone is busy but the things these techs were saying to patients is just downright lazy and not wanting to do your job. Along with the pharmacy, there has been a cashier at the front that has had the worst attitude. Not a word was spoken to us, not a hey, welcome to Walgreens, or anything. We walked in, got what we needed and went back up to check out. Still not a word. She huffed and puffed and acted like we were the biggest inconvenience. The ONLY reason I use this location is because of convenience and the hours but I will be for sure changing that for better customer service as I can’t stand to hear everyone in a pharmacy ganging up on their patients. Walgreens needs a serious redo on this location.
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December 2023 by Nickel
This is for the pharmacy. They tell you a time and then you wait much longer . Received short pill amounts and mixed different manufacturer pills in the same bottle. Also switching manufacturers per refill without telling you it’s the same drug but looks different. That will cause some concern if you’re elderly or can’t see well or have no internet to check if it’s the correct pills. They should know to tell patients of the change.Same location and bottles have different typefaces styles seems a lack of oversight of a real professional.
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December 2023 by Jon Teeter
Tyree at the pharmacy was very helpful and friendly. Went above and beyond for customer service.
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November 2023 by Amy M.
This place infuriates me. Started calling at 9 this morning to get my back ordered Rx filled. Was told it would be ready by 1pm, then 3pm, then 3:30p, then 4:15p, then it was waiting to be signed off on by someone in a meeting and they didn't know when it would be ready, so I left. At least they stopped making up ETA's. Needless to say, I haven't taken my daily meds today (super safe) because of this shit show and this will be my last time here.
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October 2023 by Brenda Ornellas
Went to get COVID and flu shot today. A pharmacy tech, Casey, barked out where to stand in line when asked. He'sobviously in the wrong line of work. He was both rude and unprofessional. Others in line were shocked at his behavior.
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August 2023 by Ryan Bennett
If I didn't know any better, I would assume that this location is owned and operated by Barnum & Bailey's, because their pharmacy and current pharmacist, is a clown show.
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August 2023 by Shana K
I used to go to Walgreens on Ash St, but the poor attitudes of the pharmacy employees made me take the time to change over to this Walgreens and I'm so happy I did. Yes, sometimes they get very busy and the drive thru can take a while that I understand. The most important thing to me is how I'm treated and if I can get my medications in a timely manner and this Walgreens does both for me. When I walk in the people at the pharmacy are very friendly to me, but most importantly they take the time to help me when I have a question. For example, they take the time to make sure I am paying the lowest cost for my mediation. If my insurance is not the lowest price, they will recommend that I use a GoodRx coupon. That is good service. The staff at the front of the store is always friendly.
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August 2023 by Julie Protz
Pharmacy is always nice and friendly to me. My issues are solved in a timely manner
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August 2023 by Timothy Warren
Took too long to in the drive through. After waiting to move up another car came up in another lane and got ahead of me.
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August 2023 by Mark S.
The pharmacist was late and everyone seemed disorganized. When waiting to pick-up my meds the workers had a very impatient tone with those at the window. I was told I would need to come back because my prescription was not ready. When I came back my meds we're not ready because they did not put in my insurance properly and would need to come back. Terrible customer service and not timely in getting meds ready.
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June 2023 by Jennifer Jenkins
The pharmacy at this location is terrible. My daughter has a monthly prescription that is extremely time sensitive. This location NEVER has it in stock and has to order it. On top of that, I must call every time my doctor sends the order over to them. Apparently, they don’t pay attention to new prescriptions as doctors send them, because every time I call to check the status, they have no clue what I’m talking about until they check recent orders. For reference, I always wait several hours before calling to check the script status. They never call to notify me when my daughter’s prescription is ready for pick up, even though I have requested that service, so again, I must call them to check the status of the prescription. It is as if they need their hand held every step of the way. This is an every month occurrence, not just once in awhile. Every. Month. If you don’t stay on top of them, your prescription will never get filled. I have lived many places, and have had countless prescriptions filled at many pharmacies, but I have never encountered such incompetence as this Walgreens pharmacy. Like many other reviewers, I will be looking for a new pharmacy. Fingers crossed I can find one that will accept military coverage in this small town.
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June 2023 by Helaina H.
I like Walgreens because of its fast, accurate pharmacy service. I hadn't been into this store before but it gave me the same fast service that I prefer from its chain. I got my script in ten minutes, despite their being very busy and my being a new customer there. If you're into beauty products, Walgreens is the place to go. They have one of the best selections of cosmetics and it's very well organized.
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June 2023 by Dylan Quinn
This is by far the worst place to go if you need prescriptions. Especially if you get a recurring (monthly) prescription. I switched years ago to a mom and pop place called Realo. I say mom and pop although it is a chain pharmacy.In the process of switching a loved one to a different pharmacy and just having to deal w the incompetency of them again gives me pause lol. Literally the worst pharmacy in Goldsboro. Try downtown pharmacy on center street. They treat you well and I never had really had issues and it’s easy to contact them.Sorry so long