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October 2023 by Tess Wasson
They do not answer phones. The atm doesnt always work but they take no blame and do nothing to help went it is down. They say the drive up window is permanently closed, but it's just a blind pulled down with a closed sign in the window. U must go inside to do business if atm is down. Deposited money at atm and doesnt credit account immediately. Sometimes cards get stuck in the atm. Be carefull. Counter person tried to smartmouth me when i complained about THEIR issues. Used to be a good branch but has definitely gone down hill!
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March 2023 by Victoria Clark
Absolutely horrible I waited for almost 13 minutes at the drive through to have no one answer my calls. Then walk inside to a line through the building. Hire more people or keep people informed of the delay.
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January 2023 by Beautiful Mee
Signs says open but no one never came to the window after repeated rings/ calls ???
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December 2022 by Cindy Deese
Night deposit on Monday, my payment had not been posted by Wednesday. Bad service!
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July 2022 by Amy
I often go to deposit money here but I stop going to this location because they don’t have a lot of people working so a lot of the times who does the work for me is a black lady called jasmine and she’s rude, she told me to go to the atm machine to deposit money kinda seem like she was bother because I wanted to deposit like $200 and I guess I could have done at the atm. Anyways not going back here
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February 2022 by Mikey
Terrible service. Walked it waited to be seen no one asked if needed help or nothing waited 20mins walked out makes you wanna pull acct with them.. bad service
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November 2021 by Alie Queen of travel
Love the people who work here they just need more tellers for Friday and Saturday.it so busy
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April 2021 by Gen X Tech Reviews By Branden
So I live pretty far away and my wife drove to cash our check. To a sign that says they are open but we went to multiple BOA to find out they are surprised close. Garbage Customer Service. Do better why would you slap a sign that says open but are closed? I want them to inconvenience themselves and explain why they would do this?
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December 2020 by Lucky Stars
Absolutely no regard for peoples time. Waiting over an hour for notary services and the individuals who provide the service just walking around doing other things while theres 6 ppl waiting on them.
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December 2020 by Dan Chilton
Always nice and kind...
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September 2020 by Allen Watson
It's ridiculous with their short hours now and half of the branches closed
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July 2020 by Michelle Borja
The manager Mrs.Poole is super friendly and helped with all my needs
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May 2020 by Sharon Summers
Customer service is awful the line is so long
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July 2019 by Lauren Lochbaum
I went in today around lunch time(worried about the sort of service I would be getting based on the other reviews) and was very happy/pleased with the customer service. A nice teller helped me make a deposit and I was seen by a very personable manager (Mike) that helped me change my pin code with no issues whatsoever.
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July 2019 by Camping Fan
Great bank if you speak Spanish. Rude to all others. Always a long line!!!