Food Lion is a local grocery store with decent prices and a variety of products. The store often has what customers need in stock, and the produce and meat departments are praised for their quality, with some reviews calling the meat department better than Walmart and the produce department "amazing." Customer service experiences vary; some customers find the staff friendly and helpful, while others note a decline in service, mentioning that some cashiers are unfriendly or rude, and that some employees are distracted or not attentive. The store's small size means limited parking and busy self-checkout lanes, where customers sometimes see people with full carts despite sign limits. The Food Lion To Go app has experienced issues, with recent orders having problems, though exchanges at certain stores are described as easy and friendly. Despite some negatives, many find shopping at Food Lion to be an enjoyable experience overall.
The Food App is a disaster. I liked the Food Lion To Go app. My last 3 orders have all had problems. Anyone else having trouble with it?
August 2024
Bought wrong flavor of juice. Exchange was easy-peasy. Just explained the problem to the customer service clerk, got what I needed and that was it. This was at the Haw River store. They are much friendlier than any other store I've been to.
August 2024
Well kept plenty of other very convenient shopping attached to it Great crew.... Welcoming bunch
