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December 2023 by its_ Mangy
The folks a seniors medical are always helpful. Not just medical stuff, they help with finding resources even if they can’t do it. I will always go there for services.
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November 2023 by Sharise Jones
I wouldn't recommend. The employees have no bedside manner and communication is rude especially when it comes to questions regarding insurance coverage and DME/Assistive Devices. It feels like you are inconveniencing them by asking any question honestly. The record keeping is poor and they lack correct verification of patient's information. You never get the same answer when it comes to following up with orders. I've had two occasions where I have tried to use their services and it was a hassle every time. Mind you, the insurance was accepted by their office. No one knows what's going on outside of awaiting Ms. Coble and then she still has no clue. If you want an efficient experience, I would recommend Gurley's Medical Supply located in Durham.
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August 2023 by Gene Mann
Staff is rude and condescending. Person on phone duty is very hateful. I don't recommend this company if you need someone with compassion and good phone manners. I have alerted the company that recommended them and was assured that they would not recommend seniors in the future!
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March 2023 by Darrius Smith
Mrs Vanessa was very nice and she helped me find everything I needed for my mom I loved the hospitality thanks mrs Vanessa
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March 2023 by Melissa Graves
The lady at the store was so helpful, she took so much time helping me get my order right. I can't say enough for the the folks at the location. If anybody needs medical equipment or supplies. Please go to 124 West Crescent Square Drive I. GRAHAM. YOU CANT BEAT THEIR CUSTOMER SERVICE.
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June 2022 by Jiggz Loc
This is a great company. They helped me in more ways than just medical equipment. If the opportunity ever comes for me to get medical supplies, I will definitely be going to Seniors Medical Supply. I wish I could give them 10 stars. They deserve it and then some.
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June 2022 by Evelyn Walker
I went into the store to get a mobility product and was greeted by a nice lady who was very eager to help. She verified my account and I was able to knave with the product I was looking for. Nice company and very nice people who work there. They deserve every star they get.
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March 2022 by Stephanie Corbett
Seniors Medical has been a blessing to my family .They worked tirelessly with other agencies to ensure my son would receive medical equipment that would improve his quality of life. This company is not only for seniors but for all aspects of our community . My son is 7 on the Autism Sprecrum , they were able to fit him with equipment that he is comfortable in that will continue to grow with him.Many thanks to this husband and Wife team. You have a satisfied customer and happy family .
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March 2022 by Robert Arrington
I have been going to this company forMany years and their services and appreciation for their customers continues to get better and better. I really cant say enough. They are just good people who really care and go beyond their duty to help. I would never even ckbsuder going anyplacecekse.
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December 2021 by Garry Wiley
Very good people and place to shop. I called ahead and when I arrived at the store , my items were neatly placed in a bag and ready to go. It took more time talking and getting to know them vs picking up my order. It's nice to know that kindness and old fashion customer service still exists. Thank you for caring and making this a wonderful shopping experience. I will recommend this medical store to all who I know.
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December 2021 by melesa davis
I called them with my insurance company on the line with me, spoke with the manager about a product and than he transferred us to his secretary and she was Rude as ever, very nasty attitude, we hung up and my insurance representative said wow she was really nice, we both couldn’t believe how rude and nasty she was. I called the next day spoke with the manager I think he said his name was Woddy or something explained to him the encounter we had with her, he said he would speak with her and give me a call back, we’ll he did and he said after speaking with his secretary she said it didn’t go down like that, and that she didn’t want to have to deal with me, I was like wow, you guys are running a company and this is how you handle a would have been a potential customer. If they treated me a potential customer this way, I could only imagine how they treat the senior citizens. I wouldn’t recommend anyone to do business with Senior Medical Supply. RUN from this place!!!
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May 2021 by Dennis Trevathan
Love, love, love this company and the people who work there. I called late evening as they were about to close and the store employee, Vanessa stayed opened until we arrived. I needed some items for my mother for Mother’s Day and we were coming in from out of town. Vanessa had everything ready for us, we paid, it was well pass the time that the store closed, but she did not mind at all. If we are ever in need of any more medical supplies, we will use Seniors Medical Supply, Inc. Their slogan is, “caring is what we do best”, I am a true believer.
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April 2021 by Sherry Rudd
Vanessa was very rude to me and was not helpful at all. Makes me wonder how she treats seniors. I will never do business with them again.
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December 2020 by Gloria Del Cid
The best experience! Vanessa was helpful and knowledgeable. Honest and professional. Would recommend this medical supply to all my friends and acquaintances. 100% satisfied. Howard was awesome!!!! Thank you!!!!
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October 2020 by Cassandra B.
I found this store on google and called for directions. And a women answered the phone and was very rude telling me she was right across from Wendy's in Graham I'm new to the are and I asked her was she talking about the Wendy's by Walmart she said no I said Graham she was very rude. When arriving to the store the directions was misleading because it was behind the Goodwill. And entering the the store she was very rude my husband handed her a prescription and ask for a can which will be paid for by his insurance company. And she still was very rude and told us she won't be able to serve us. We was treated very unfairly by her .
