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“Highly recommend this store. Mason was so, so kind and helpful, and walked me through all my options to replace my phone that had suddenly stopped working the night before (need it for work). He didn't just try to sell me the most expensive phone like I've experienced at some Cricket stores, he answered all my questions and helped me figure out what option worked best for me. I'll be going back to this store in the future.”
“Had a great experience with Freeman Audio today. They installed a new Kenwood and it sounds awesome! Anthony was very helpful going over how to use my new system. Highly recommend them.”
“This is a very big thrift store and offers everything from books to clothing to household items. The prices are very low most of the time. They have some furniture items as well.”
“I called with a problem about an TracFone for an elderly friend, even though they do not handle TracFone they still took the time to explain what we could do to fix it. In a time where customer service does not exist how refreshing to find some help. Phone fixed and one very happy man. Thanks guys”
“I drove a hour one way to get to this man. I’ll say this it was worth every mile. He’s very knowledgeable, explains things easily. Prices are not bad and has a good supply of goodies. I will send anyone his way if asked. It’s hard to find people like Miller. If you need a CB or any work done this is the place to be. I’ll be seeing you soon partner!”
“Been with Carolina West for a few years !! Never had any problems until after some of our bad storms a few weeks ago my wifi quit working so they rebooted it now its fine !!”
“We have used cricket for over 13 years and we love them. They have great service and really reasonable prices. Everytime we go to this Cricket store, they always treat us with the upmost respect. They always give us a discount on cases and phones and that really helps out when you're buying 4 phones at a time. That's the only down side with them is that you have to buy your phone outright before you can start a plan rather than financing it through your carrier. But luckily my family aren't really rough on their phones, so they last them about 2 years. I go through a phone a year because of my work. Great phone carrier for the price and service.”
“I have bought several things from this store in Lenoir and Tiffany at the Lenoir store is awesome she and the other associates have always worked with us on any issues we have ever had. Would highly recommend them. Great team”
“Staff was super helpful in helping us buy a preowned IPhone 12, we were in and out in 5 minutes with the phone and a case. Staff were all extremely friendly and went to find a their only case for the iPhone 12. My only complaint was the lack of case options.”
“In my own opinion - with having worked for Verizon for over a year, they provide excellent employee perks and benefits. Alongside the customer service you see within stores and the willingness the company is to go above and beyond to provide solutions to keep us all connected. In my own opinion I've never experienced any issues with the quality of service on any of my mobile devices. I also would say that by traveling nationwide with the use of my devices I can attest to that.”
“While sorely understaffed through the fault of the current state of corporate greed and general lack of concern for their backbone, the Hickory Target location has hands-down the most helpful, sincerely friendly associates I've encountered in a very long time.”
“Called in a prescription, automated voice mail said it would be ready 1 week later. I went to the store and Brennan got my Rx filled within the hour. This was an important Rx that I needed for sleep and this young man not only was able to get it filled early but also got me a price reduction that I desperately needed. Thank you Brennan, I hope you have a great new year.”
“Lauren was exceptionally helpful! She went above and beyond to help me with my situation! From start to finish she was very knowledgeable and very friendly! I would recommend anyone going to Verizon in Hickory, NC work with her! I would give 10 stars if I could! Thank you Lauren!”
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“Miss Lexis the woman you are!!!
Starting off on trying to trade my cracked phone for a newer one started off on a slippery slope. (Got my screen fixed) and went straight to the Granite location to trade in. Four hours, 50 phone calls and tugging my fiances arm, we ended up with him switching to T-Mobile from Verizon, a new phone and a new line, for less than what he paid for his one phone with Verizon. She was not only patient with myself, but when I had to leave to grab my daughter- played with her as well. Lexis was an incredible representative and truly made us feel great. Thank you thank you THANK YOU!???”