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February 2024 by Rae Miller Greene
Lake Hickory has been the vet of choice for our family's pets for years, including our four fur-babies (3 cats, 1 dog). We have had nothing but positive experiences, and I feel that the vets, techs, and staff genuinely care about our pets. Lake Hickory is top-notch, and I highly recommend them to anyone seeking quality and compassionate care for their pets!
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February 2024 by Skylar Whisenant
Great place to take your pet for all grooming needs!!!. I decided to try their grooming services after trying multiple other companies and just not getting the perfect cut for my fur baby. I have to say, since I started bringing him here, he has never looked better. At Lake Hickory Vet, the staff strive to make your pets feel comfortable and they love them like their own. Now I can bring my boy in for a checkup and get his haircut at the same time. Thank you guys for loving my baby just as much as I love him.
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January 2024 by Judy Neidinger
Lake Hickory Vet. Hospital is a great choice for my fur babies care, the doctors are very knowlegable. Very helpful when it comes to hard designs you have to make sometimes, the staff is wonderful. Very helpful and they love the animaimals. they are wonderful with the scared animall
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January 2024 by Mariah Alexus
A very great vet hospital that offers boarding and grooming as well. They take super great care of the animals and the building is very clean and filled with great animal art. The staff is very friendly and cares so much about the animals.
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January 2024 by Sarah
Called about a very worrisome symptom my dog was having, asking for a call back from our vet. Instead I got a call back from front desk staff saying, oh we haven't talked to the vet, but the tech say that's very abnormal and your dog needs to be seen. EXCEPT, they wouldn't fit us in, they were too busy for an established patient. So they recommended two other vet offices.I called around to 5 vet offices, no one would take a new patient on such short notice. In a panic I called Lake Hickory again and essentially had to demand they take care of their patient. They begrudgingly said I could drop her off and that they'd see her if they could work her in. Being as I wasn't terribly thrilled at this prospect, I called one more office in a last ditch attempt, and luckily they were incredibly friendly and immediately offered to see her.My dog needed emergent surgery due to a potentially lethal infection. But you know, THEY WERE BUSY. Luckily my dog was able to have surgery that evening and now we have a new, competent vet office to fall back on. Wouldn't take my dog back to Lake Hickory Veterinary Hospital under any circumstances.TLDR; Dog with symptoms of pyometra, Lake Hickory wouldn't see her. Finally found vet to take her, dog needed emergent surgery for pyometra, a potentially life threatening infection. Lake Hickory Veterinary Hospital will throw you to the wolves.
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January 2024 by Sharon Fowler
Had an issue with our furbaby this morning...called the office to see if he could be seen today...."yes we can work him in bring him on" was music to my ears from Martina...very thankful for the care and detail from Dr Lee and his assistant (dont know her name)and our sweetie BrookeOverall visit was a 10+
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January 2024 by Amiee Snow
Dr. Reed and her staff were amazing, we thought our dog may have needed a sugery that our regular vet was not able to perform. They got her in quickly and were very professional in dealing with our situation. If you do not have a regular vet I would highly recommend just based on the level of service we received, their prices were also very reasonable.
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January 2024 by Doug Gast
Recently, I had to say goodbye to my life's best friend. I can't say enough about the wonderful family of veterinary people at LHV. They were close through the months. Their wise council kept my friend happy and comfortable right up until the end. I am sad, but I am so glad we all worked together to make him not have to suffer at all. If you need a vet and aren't sure where to get the best care around, LHV is it..
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January 2024 by Leigh Phillips
First place I went to after moving to the area. Love it and will use them for future visits.
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January 2024 by Janet Ledbetter
Misdiagnoses, wrong medications prescribed, no follow up blood work ordered that would have caught the undiagnosed diabetes that took my precious baby’s life. I have been told by another vet this should have been common practice and their job, not mine to ask for. If you take your fur babies, please be proactive and vigilant in their care. I will regret not changing veterinary practices after Dr. Glander retired for the rest of my life. I can’t get my baby back now. ?. When told of this mistake, I was told they’d pass this on to vet but it was brushed off with silence. Poor poor practice.
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December 2023 by Sherry Johnson
Interview with Dr Reed. Told me about the clinic and staff. Very open, answered all my questions. We actually had an emergency later in the afternoon, I called, they got us in right away. My girl liked the office too.
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November 2023 by Renee in Fort Myers FL
Went through one the hardest days of my life and Dr. Hefner and his tech Jesse were complete angels. They were the truest definition of being God's hands and feet on 11/06/23 - they were so patient and so accommodating to what I was going through. I had to say goodbye to my baby that I had almost 17yrs. I was completely by myself and the pain was so unbearable and they were nothing but complete love toward me and my boy. They gave us time and gentleness and genuine compassion. These types of appointments have to be so hard on the doctor and staff, too, yet all the while they do whatever they can to comfort us. It was an absolute horrible day in my life but Dr. Hefner and Jesse 100% made it more bearable than I could ever imagine. Without their kindness and compassion I would not have been able to walk out of there with any peace. I also must note, it was the first time ever meeting Dr. Hefner and I can never thank him enough for his tenderness. We are new to the area and we did stop in once before and saw Dr. Reed and she was truly so very nice, too. This office is filled with kindness and compassion and love. ?
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October 2023 by Jeanie Beaulieu
This Vet is awesome. Iam new to NC. And needed a vet asap for my dog. They got me in same day as new patient. I could not believe the pricing with testing, medications and a few days supply of special food. I can NOT say enough good things about this facility all around in every aspect. I HONESLTY was prepared for a 500$ vet bill and the bill was less then half of it. Superb service, pricing, and pet care
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October 2023 by Carroll Harris
Both veterinarians have been great to work with. They are kind and listen to what our concerns are. The entire staff is also kind and helpful.
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October 2023 by Bill Shelly
We have been very pleased with their staff and Veterinarians. They always take excellent care of our cats and dogs.Earlier this year, our 16 Year-old dog had multiple teeth that were rotten and one was infected, which was causing discomfort. Rather than try to lift our dog up to the examination table, which would be uncomfortable for her, Dr. Hefner sat down on the floor to examine her without us even asking. You can tell he has a big heart for animals and the way he so lovingly examined our elderly girl just about melted my heart. I have never experienced this level of compassion and care for our animals. A number of teeth had to be removed, but they did such a wonderful job doing so and she was so much happier once she returned home. We no longer visit any of our local vets and are more than happy to drive 25 minutes from Conover to Lake Hickory Vet.