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September 2023 by Bill Dale
Carter was so helpful!! I would highly recommend this place of business as long as they have people like the manager. Thank you Carter!!!!
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August 2023 by Bubba Gump
O'Reillys did very good, got what I needed and were nice!
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June 2023 by bill c
Got what we needed ,Friendly gal helpful
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May 2023 by David Valencia
Ariana had great customer service, was friendly and price matched an OEM Hondas oil filter so I didn't have to drive all the way to the dealer for 10.31. O'Reilly should bring that down from 13.99!!! Ridiculous!!
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April 2023 by James Weiss
I should shop here more often, the service is friendly and they always have the parts I need at a competitive price.
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April 2023 by Chris Davis
Mostly a great experience. Fun staff who can help if needed. Just a great auto parts store. I don't have any problems with any of the auto parts stores in the Granite Area, though to be fair.
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April 2023 by Tim Epling
They are very rude they just walk off like nothing I called up there and talked to one of the people that worked there I lost the receipt he said no problem bring it up here and exchange it no problem got up there and they would not do it liars is what they are
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September 2022 by Victoria Hope
When I walked in a female had to finish her personal phone call at the desk before helping me so I waited at least 5 minutes on that. The male employee wasn't helpful either
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June 2022 by patsy cook
They were very helpful when I walked into the store and ask how they could help me.
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May 2022 by Rob Hicks
These guys at this store do a great job,, they have been on the money with the right part at the right price even time I'm been in the store,,,
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March 2022 by Seth Townson
I would like to share my experiences with this store and the manger there, every single time I’m there I have been helped with the best customer service. I have been in there myself several times with a customer acting out, and no one is ever told both sides of the story. The cops were probably called due to it getting out of hand. The manager nor the employees can help what the rules are, the manager looks out for the best interest of the store and his employees. Let’s put this into perspective say this man replaces his so called fuel pump in the parking lot with permission from oreilys, then say it malfunctions and catches on fire or something goes wrong that then puts oreilys at fault. The manager was looking out for the store in this situation. There are rules everywhere we go in life and I’m sure we have all encountered an incident where one employee says something trying to give a quick answer not knowing what the rules are in the managers world. Sad that no one understands this and this was started on a TIK TOK page where no one sees the full truth. Grow up people.
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March 2022 by Scottie Shaver
Thank you Carter and Ethan for being so helpful and professional at the O'Reilly's Auto Parts in Granite Falls, NC. You do a great job in all you do and we love visiting this auto parts store. The store is so clean and shelves are stocked well.
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March 2022 by katie davis
Rude and disrespectful. One worker says yea to ur question and the other says no. So when u go to figure out can u fix something or not on ur car in the lot. The no employee decides to call the cops. And yet all u do is ask a question and now he’s telling police ur irrational. Like some kind of crack addict
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March 2022 by bryan marecek
Came in the buy a battery ended up getting some of the rudest service in my life from Carter. I will never be shopping with O’Reilly’s again and will be activelyTrying to get others to never shop here again as well.
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March 2022 by Mike Marasco
You guys need a new manager, what your manager did to poor kevin…. total karen move, make that other guy the manager.. and ill re evaluate my review!
