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March 2024 by Mary Watson
Worse service ever. Used to be a great service. Niw rude. Lack cistomer service skills.
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March 2024 by Nate Gates
Suzanne , Maureen, Morgan are always so polite and outgoing. I leave with a smile every time I come in and get my banking done quick and efficiently. I recommend everyone I know to come to this specific branch and to deal with these wonderful ladies
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December 2023 by belinda galicia
This is my favorite bank. The management team is superior! They have wonderful hours and everyone is super friendly.
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December 2023 by Sheila Lewis
I love this bank the people are very friendly and fast service they have great accounts for senior citizens
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October 2023 by Marie A
Disappointed in service todayTeller ignored my presence. Only said she had to call the other institution that cut the check then after that, she didn’t even have the decency to explain to me what was going on. My account, my money explanation required. Your job is to provide customer service with a smile. Without our accounts, you wouldn’t have a job and you definitely do not take another customer in the middle of someone’s transactions. And leave your current customer standing there highly unprofessional and very rude. I am seriously thinking about closing my account with Woodforest this is not the first time that I’ve been treated with disrespect. Without customers you wouldn’t have a job there is no excuse for unprofessionalism. It doesn’t matter how nice you dress. I do not feel like a welcomed customer here. And it’s not the first time. BYW many years ago I was a teller, for years, never treated my customers as such.
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July 2023 by Denise Manley Demick
Never heard of the place.
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January 2022 by Christopher Wright
Very Helpful and Very Friendly Staff
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October 2021 by Serena Coffino
The manager here is absolutely unprofessional and rude!! Do not go here they are scammers!!!
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July 2021 by Sarah Turner
Love them
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April 2021 by Robert Bobbitt
Always kind and helpful with all my banking needs.
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March 2021 by Morgan Fox
Usually this branch isn't too bad. One pro to this bank is I can cash my check and receive cash back that day while at any other I've been to makes me deposit everything into my account and wait until the next business to withdrawal. Although today, I have had a terrible experience with them. Tuesday I picked up an account verification form and the banker who printed it gave me THE WRONG ACCOUNT NUMBER! I am livid! I have a 10 month old to provide for and mine and my fiance's checks were being deposited into this account. Luckily they credited my check into the account until they get it redirected to the right one. They didn't even acknowledge my finances check though. So now that his was redirected later it may not even post unti Monday! Very unprofessional and unacceptable. Unfortunately I have already filed my taxes and used this account or I would close my account with them first thing Monday morning!!
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September 2020 by Ace Feeley
Am jumping ship asap to a real bank. These people are hopeless.
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May 2020 by Chia Yang
Granite Falls - This Woodforest location tops all. Staffs are awesome, always look forward for their friendly smiles.
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September 2019 by Ryan E.
Really friendly employees at this location. Efficient too and really know their stuff when it comes to anything I asked from financial products to loans to account types. We're very happy to do our business banking there.
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October 2018 by Marty Rierson
This location closes a hour early then all the other locations
