-
December 2023 by Jamie Clark
Great services and resolves issues promptly
-
April 2023 by Dayanara Adon
This place is an absolute joke!!! Don’t ever buy from here. They show up to your house at the crack of dawn demanding for you to pay them and then when you try to work with them they don’t give you any type of grace period. Brian is lovely to talk to and work with but his sorry excuse for a boss Doug is just so difficult and disrespectful. I feel sorry for this staff. Brian wants to work with you but unfortunately Doug doesn’t allow him too. Stay away from this place DOUG is bad for business. On top of the their equipment is trash. I have to dry my cloths 4 times before it’s completely dry.
-
February 2023 by Derrick White
I’ve actually never had an issue with Aaron’s. I’ve never had to pay anything other than the “same as cash” price because I pay it before the timeframe. I’ve always received great service. I had a bed frame and dresser delivered today. The guys who delivered it were awesome, especially Bryson, he was engaging, well mannered, had great energy! Both of the gentleman were great!
-
November 2022 by James Slade
Generally a nice and friendly staff. Aaron's is just highly overpriced and the products (electronics) are usually a bit out of date by a year or two.
-
July 2022 by stanley martin sr.
Need a better selection of king size mattress.
-
February 2022 by Stevie Hairston
I was supposed to receive a washer and dryer today after about 3 days of waiting supposedly I was to be the first stop well as you can see I gave them one star waiting now for my money to be returned. Never again will i patronize that place..
-
September 2021 by Takira Morrison
The customer service here is poor. The sales associates are rude and have poor communication. The managers are also rude with poor communication. The promised times are not fulfilled the first two or three times, so you have to keep rescheduling. One of the delivery guys chipped my wall with the washer and dryer. Spoke with the general manager multiple times over the course of about four months to have it fixed and he never upheld his word to get it fixed. Do not get your furniture or appliances from this store. You will not have a good experience. The W Gate City Blvd store is just as rude.
-
August 2021 by Zee Higgs
The staff is great. The time frame and honesty about when you will get your order horrible.
-
January 2021 by Portia
Terrible customer service. Nobody know the rules of the store. I was being tossed around by the corporate office to the store 9 times. The sales rep. Deana was rude and you could hear thebattiin her voice on the phone. It was frustrating and I still did not get anything solved. I would NOT recommend Aarons or this location to anyone. I went to rent-a-center for my washer and dryer and it was delivered the next day. Nobody treated me like I was bothering them from doing their job.
-
November 2020 by Mother Of6
VERY UNPROFESSIONAL LOCATION WAY OVERPRICED ALWAYS JAMMED WITH DELIVERY JUST WACK !!!!
-
September 2020 by Troy Prior
Awful customer service and cheap overpriced furniture.
-
July 2020 by Francesca Amador
Aarons has been such an amazing experience since day one. I called to make a payment over the phone and Dominique was such a sweetheart, she's a great listener and was soft spoken. We need more people like her. Thank You guys so much!
-
December 2019 by susan morehead
Most Disrespectful Employees ever, would advise No One to Shop Here...
-
November 2019 by Tiffani Brown
Unprofessional!
-
November 2019 by John Way
If I could give them zero stars I would. I ordered a bed over a week ago i paid my deposit. One day before the bed was supposed to get delivered I got a call saying it won't be. I will never do business with them ever again. To be honest yall are better going to Rent-A-center
