Advance Auto Parts at 621 Waugh St in Greensboro is known for its wide range of automotive aftermarket products and helpful services. Customers appreciate the knowledgeable staff, especially Miss Carmen, who is recognized for her expertise and easy-to-understand advice on mechanical needs. The store features helpful employees like Eddie and Tajay, who assist with pricing, battery testing, and installations, showing patience and professionalism, even with elderly customers. The store offers free services such as battery testing, wiper installation, engine code scanning, and recycling of batteries and oil. Many customers highlight the friendly and respectful attitude of the staff, with some mentioning the staff’s willingness to go above and beyond, including installing wipers and helping with difficult situations. The store also encourages savings through its Speed Perks loyalty program, which earns points for discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is praised for its excellent customer service, knowledgeable staff, and convenient services, making it a trusted choice for automotive needs in Greensboro.
