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August 2023 by Esteban B.
First time at this location and for the whole time I was there (between 10 - 25mins) I thought I was alone. Not welcoming at all. One employee was on the floor folding jeans And the other on the phone. Store was empty too, Good luck!
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July 2023 by E B
First time at this location and for the whole time I was there (between 10 - 25mins) I thought I was alone. Not welcoming at all. One employee was on the floor folding jeans And the other on the phone. Store was empty too, Good luck!
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June 2023 by Kim G.
I was really excited to take my daughter to this store, because buying teen girl clothes can be tricky. This company sells sizes that fit this demographic. I walked in with my daughter. There was a woman sorting clothes by the main door. I looked at her as I walked in and we had a weird eye contact exchange where she said nothing. Just stared. I smiled. She didn't. A couple walked in less than a minute after us and were standing directly behind us. She greeted them with the most warm greeting...smile and all. My mouth dropped. Another couple walked, same thing. I thought maybe I missed her greeting. No biggy. In my mind, I'm thinking this can't be what I think this could be. I walked over to the table where she was sorting. Nothing. Didn't say a word. Didn't look up. Ok, so now I'm getting slightly offended, because she told another couple she would help them. I literally stood beside her and reached for something where she was sorting and she made me feel like I was in her way. A woman came within 5 feet of us and she offered something in our same area without the woman asking. Provided the current sells and even pointed to where the dressing room was if she needed it. Ok now I'm peeved. I was in her general area for 8-10 mins looking. Didn't offer sale info, did ask if we found our size. Nothing. Walked away from her area, two people greeted us. So I decided ok I'm going to stay and spend my money. Spent $150. They are on the pricey side, but with the sales...it wasn't too bad. As we were leaving, that's when she decided to say "thanks for shopping with us." I said yeah right. I found out American Eagle is in Burlington. I stopped by there later in the same day. Everyone in the store is polite. Going there instead. It has been a long time since I felt like I was being profiled in a store, but this definitely felt like it. I won't be returning.
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June 2023 by Lindsay V
So glad to finally have AE at friendly center! The store is a great size, laid at well, and the staff are super helpful. They have a great selection of jeans, jean shorts, and of course all kind of other clothes and accessories.
