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February 2024 by Aleksander Baughman
Amazing team. Responsive, helpful, and incredibly kind and understanding. A coworker recommended we check this place out when our cat started showing symptoms of urinary struggles and they really made us feel comfortable from the get-go. After moving from out of state and not knowing which vets were reputable, we are so thankful we were pointed in All Creatures' direction. Will absolutely continue working with them for our pets
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January 2024 by Emmalee Carrier
I took my box turtle here twice for the same problem which he still has btw. The first time I came in it was for an eye infection that was caused by his ear infection. I mentioned them both but he was only treated for his eyes. I mentioned the ear infection again & she “looked” and said he didn’t have one. Which he did & I knew it. But I just let it be. That appointment was over 100$ & all they did was give eye drops. I wasn’t there long & the doctor barley looked at him. Then I come back because the ear infection is way more noticeable now. The doctor cut a triangle on the bump and barley drained puss out. The hard ball of puss was still in there when they gave him back. I asked if the bump would go away (which is caused by the hard infection that was STILL in his ear) knowing the answer & knowing she didn’t do it correctly. They said yes & I just let it be knowing I’d have to do it myself in the future after he healed. The procedure didn’t even take five minutes. Because it wasn’t done correctly. Paid over 100$ For that as well just for nothing to be fixed. I know how to do it myself it just makes me nervous so I brought him here instead… for no reason because now 230$ & a month or so later the little cut on his ear is healed from where she did nothing but remove skin & now he has an eye infection again. so I have to do it myself correctly this time. I tried keeping my patients but this honestly makes me so aggravated. I paid over 200$ for NOTHING & my turtle is still suffering. The eye drops they gave me probably won’t even treat his 2nd eye infection either. It’s just frustrating. If you don’t know how to do it correctly LOOK IT UP. There are so many videos on this subject. You could have looked it up and actually taken 20/30 mins like you said instead of winging it in 5 mins. If you’re thinking about bringing a turtle here I wouldn’t recommend. I’m confident that they know much about them or how to treat their problems. The picture is a picture I just took. Months after his first appointment & a month or so after his second appointment when they “did the procedure”.
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January 2024 by D. G.
Here ,they care about there clients and wellbeing of your pet ,very nice people,i highly recommend this vet
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January 2024 by Jennifer Almodovar
Great with chinchillas but difficult to have them return your call.
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November 2023 by Paula Sanders
So pleased with the care they have provided for our bunnies. Very friendly and knowledgeable. You can tell they really care about your pets.
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September 2023 by Brendan Purcell
Wow. Dr. Daniel is amazing. I took my 13 year old chinchilla to FOUR previous "exotic" vets due to her rapid decline in health for them all to just dismiss me saying shes just old. Dr. Daniel showed such compassion and knowledge on exotics that she was able to diagnose and help my fur baby. Very clean facility. Signed up all of my pets for Dr. Daniel's care. Well worth the long drive if you are further away. Definitely earned my future business and trust.
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September 2023 by killaloli
Dr Daniel was absolutely amazing! I brought my ferret Luna in that had early signs of adrenal disease and she was very kind and helpful in educating me a little more about her treatment and the disease. This place is very honest and affordable. Only charged for the treatment needed and didn’t try to add on unnecessary services. I would rather drive the 30 minutes for this kind of care
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September 2023 by Lisa Miller
We had the most wonderful visit here as a new patient. From the moment we walked in the people at reception were warm, understanding, and empathetic. Our vet tech, Emily, was very nice and helpful. We saw Dr. Daniel and she was great too!!! Can’t say enough positive things about our fantastic experience! Thank you to everyone who works there and truly cares.
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June 2023 by Andreanna Graves
My visit was very pleasant. The customer service representatives up front was very nice. The doctor was also very nice and informative. My guinea pig seemed very pleased with him as well. He answered all of our questions, and made sure we understood everything he was explaining to us. They also have a variety of coffee, and drinks available while you wait.
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June 2023 by Jen Bowie
I had a sick kitty over Memorial Weekend and this office went above and beyond to squeeze me in and get my girl seen. It absolutely felt like they cared as much about my baby as I do and that means the world to me. I live 40 minutes away, but I am absolutely willing to take all my babies to THIS office. When you find a phenomenal vet office that cares the way this office does, you stick with it. They gained a loyal customer in me!!!
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June 2023 by Diane Wiggins
This place is God sent. Dr Bloomer and his staff are top notch. They are compassionate and willing to listen to you and work and help you get answers. My doggie says THANKS along with mommy
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June 2023 by Arianna Miles
They treated my bearded dragon AMAZING. They fit him in same day as he has an infection. Got stuck in traffic rushing to get there and they still saw and helped my baby.The staff was extremely sweet and welcoming. We saw a male doctor who was wonderful and caring. He went over all the details and made sure I fully understood everything before we left.10 out of 10 would definitely recommend!
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June 2023 by Pamela Seilhamer
On May 2 I brought my 19 yr old cat Jackie in because I knew he was dying. Everyone was so kind and caring . They took him immediately and ushered me back into a room to wait. I was asked questions by one of the technicians and then was told by the vet that my sweet boy was very sick. I was given the option to give him fluids but I knew he was too sick and old and needed to cross the Rainbow Bridge. I was then led to a private room, given water and had time alone with Jackie. Then the vet came in and kindly, gently helped him cross the Rainbow Bridge. I’ll never ever forget the kindness, caring and help that was afforded to him and me. This is by far the best vet I’ve ever had. I am now looking for a new fur baby to rescue and obviously will be bring him/her here. Thank you all for everything!
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June 2023 by Leo Thurs
I have had a number of issues with them. From issues with them not requesting records from my previous vet (even when I checked and was told they were obtained beforehand) and receiving voicemails that I needed to have my animals come in for vaccinations and then when I call back them saying they never left the message and I don't need to bring them in (even though the person on the phone sounds the same and has the same name as the person in the message left for me).
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April 2023 by Harley Elkins
Sadly, I had to take my pet rat, Cookies, to cross the rainbow bridge today. Animal Ark of Brassfield provided us with such a caring, dignified experience. When I called to schedule the appointment, they were so kind, knowledgable, and compassionate towards my situation. When we arrived, they showed us to a comfort room, with couches, tissues and a nature view. I was able to hold my baby during the whole procedure and be by his side as he passed. Dr. Paul was sensitive to the situation, caring, understanding and provided us with a peaceful passing. When the procedure was over, I was given some time to be alone with my baby. Animal Ark provided me with a small burial box, let me pay from the room and walk out a side door so I didn’t have to walk through the lobby upset. I cannot thank the staff here enough for making such hard circumstances as smooth and dignified as possible. Taking your pets here will ensure they are treated with respect, kindness and love. Know they are in good hands here. Thank you again to the amazing staff at this location. ❤️