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February 2024 by michael mcdaniel
Helpful staff. Competitive prices.
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February 2024 by Zaire Re Jordan
I recently visited AutoZone because I was told by another company that I needed a whole new car battery after fraudulent testing. After being meeting Brianna, she was able to reassure me that my battery was totally fine, and that it passed all tests. Brianna’s amazing customer service and a little bit of humor made my day, and I will definitely be coming back with my trust.
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February 2024 by Steve Stark
Bought, at AutoZone, an alternator (new) that I installed in July. It failed in February and was guaranteed for life. Took it there to confirm it wasn’t working seeking a replacement less the core charge that would be refunded when I brought the old one back. They said the battery was too low for their tester to read…now there is a surprise for a failing alternator!!! When I asked for a 10mm so they could put an adequate charge on it they didn’t have one. They could have simply put a volt meter on it to see it wasn’t working or noticed that the pulley wasn’t spinning. This is an absolutely ridiculous policy for a guaranteed alternator!
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February 2024 by Richard Gell
Just need a quick tool for work. Clean store, helpful staff, they even have a quick self checkout for small things no line
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January 2024 by Melissa HernAndez
They are amazing on point , assitant manager very kind and empathize with my situation. . Darren was very kind and with a great customer service!!!Believe me when you treat people with respect and kindness that's what you get back! Thank you guys!!! A very gratefull single ?mom
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December 2023 by Tommy Derushia
DO NOT USE THIS LOCATION. INCOMPETENT MANAGER. HAS KNOW IDEA ON HOW TO RUN HER STORE. HAD TO GO TO THE STORE AT GUILFORD COLLEGE RD TO PAY FOR AN ALTERNATOR AND THEN GO TO THIS ONE TO PICK IT UPEVEN AFTER THEY CALLED THE STORE AT GUILFORD COLLEGE to verify the price because she had know idea of what she was doing. Even the people at GUILFORD COLLEGE road said that didn't make a bit of sense. Even after Gate City called over there to verify the price. Be aware of this location
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October 2023 by Mary Jones
My daughter and I were stranded in Goldsboro due to a car crash. Fortunately no one else was involved, however the car was not dependable due to items dragging from the undercarriage. We were distraught! We stopped by #AutoZone on Highlands Rd for a listening ear and suggestions into our next step. Lucky for us that #KevinWarren was working. He went over and beyond with his kindness and the skills to help us. Without his knowledge and willingness to help us, we would still be in Greensboro. Kudos to Auto Zone recognizing #KevinWhite’s excellence in customer service. Thanks to Kevin, our car is back in service.
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October 2023 by LaKenda Bradford
My fav parts store. The service is great and they help you out anyway they can. They checked my engine light and all.
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July 2023 by Jonathan D.
Do not waste your time coming to this autozone. Most of the people working there do not know what they are doing or have knowledge about vehicles. I ask one guy where were the DCT oil and he looked at me like i was speaking Spanish then he tooked me over to where the oils were and recommended the wrong oil for my particular car. I also called about an order that was place two days ago that was supposed to have gotten there from the hub the following day. When I told them about my order that was paid for, the girl that picked up didnt know what to do and called over another associate that also didnt know what was going on. Mind you, i provided them with the order number and account information. Anyways that order wasnt found and stated that was never placed. So basically i just got charge for a ghost item or something. Anyways i returned everything because they had already wasted too much time from me. I truly believe that they just hired random peopl at this point that know how to pronounce some engine parts. Do Not waste your time like i did.
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June 2023 by Jamir Renfrow
Kiki JP and Niesha was the most amazing customer service and so helpful!!!!-Jamir Renfrow
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May 2023 by Martha G.
Super nice and professional team. They make finding items so effortless. I will be visiting this store again. Q' helped me make getting the right part effortless. Thanks
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April 2023 by Heather A
This location has a generous and very respectful manager... he sold me some hot wheels, and I thought they were overpriced, but he calmly showed me I was wrong, and he never made me feel bad for asking and not once had an attitude. He deserves a raise. He even took the time to help me with my car afterward. This is a clean and professional Autozone... Stop by.
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April 2023 by B Hemp
What a wonderful crew with whom to deal. I had issues with my vehicle and the lovely lady hooked up the diagnostic tool to my vehicle and then the store manager, Kevin, found the part and gave me the name of a mechanic nearby. I called and he met me at his shop around the corner and was back on the road within 10 minutes. Best customer service ever!
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February 2023 by Kaitlyn Dawson
The employees were so friendly and helpful and as soon as I walked into the store they greeted me and asked if they could help me find something!!
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February 2023 by D Reardon
Interrupted the poor guy's lunch, but he came right out in the cold and checked my check engine code for me, then offered me a printout. Thank you for the time and courtesy.